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Autumn Care Of Chesapeake

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Cailea Matusewic
    ★★★★★ 5 months ago

    Bad attitudes. Out of the handful of staff I interacted with only one had a decent attitude. Takes forever to get responses from staff. Once you do get their attention there is very little tact.

  • adrenna alvin
    ★★★★★ 7 months ago

    This facility is Horrible!!! Not only are they short staffed, but the staff they do have just doesn't give a damn! The patient continues to ring the call button to be assisted to the bathroom they will come in and see what you want and tell the patient I'll be right back, but it takes an hour or so for staff to return and by then the patient has soiled themselves! Mind you patients have to have cream caked on their bottoms because of sores due to laying there dirty sometimes for 2 hours!!! I know for a fact cause this is happening to my mother and her roommate!!! Smh, My brother and I had a meeting with the Nurse Practitioner on both their behalf (with the permission of her roommate) NOTHING changed. This is the ABSOLUTE WORST facility FULL circle that I have ever seen! We are in the process of having my mother transferred from here but I feel sorry for the patients who don't have a insurance where they can move to a facility that is better. I gave them information for them to contact my mother's former primary Doctor of the last 4 YRS to help with her care by her being new to the area, well no one seemed to be able to find the information although my mother gave it as well... The physical therapy program is TERRIBLE as well and seems to not have programs set up for the patients to become MOBILE as MUCH as possible! No, most of the patients are in a wheelchair or the bed! And OMG, do the" WHITE GLOVE" test on the bed headboard, dresser, TV area in their room! You also need a can of LYSOL! My friend and I went to see my mom on a Sunday and he became EXTREMELY sick the next day! My brother visited with his daughter 2 days later and she became sick the VERY next day as well, and had to be SENT HOME FROM SCHOOL! Also the Nurse Practitioner specifically told the CNA NOT to use the "HOILER LIFT" to take my mother to the bathroom anymore because of how DANGEROUS it is with the patient SUSPENDED in the air, also the fact that my mother was SLIDING and not stable! WELL!!! She continued to use it, she paid her SUPERIOR no attention at all. My mom is fine, thank GOD! But it's obvious that everyone has the same frame of mind with these patients care of "WHATEVER "!

  • Allen Halleck
    ★★★★★ a year ago

    Excellent care throughout. Great nurses, PA's, therapists & staff. Very pleasant, courteous, and professional. Each staff person showed genuine concern & compassion during my recent stay. Especially those in Unit 400!

  • LAtaisha WYnn
    ★★★★★ 10 months ago

    If you feel the facility isn't giving your parent the basic care they need it says a lot about you and how much you don't care about your parents. By keeping them in the place that you see as unfit.

  • evelyn johnson
    ★★★★★ a year ago

    I really would like to give 5 stars however since the new Administration has taken over, I can't give them 5 stars. Everything and everyone has changed. People go around with their heads held up in the air like they are to good to speak. They act like they are walking on egg shells and afraid to speak. The change from my point of view only made things worse. The rotation that the CNA's now have to do sucks. Not calling any names but when my mom had certain CNA's she was very well taken care of. The best of the best have left. I wonder why? Her hair was always done, her nails polished and cleaned, etc. I am curious to what the CNA's jobs really are. Can they not pick up a brush and brush my mom's hair (since they claim that they cannot braid hair). I had foot surgery and I came over one day and my hair was a mess. So I stood their on my foot and braided her hair. Even if my mom is not your client for that day, if she has to go to the bathroom can they not take her because she is not their client. Yes I've heard them say to a resident that they were not their client and would go find the CNA that was assigned to them and never came back. So yep I took her, my mom (nor any other resident) should not have to be told go to your room and ring a bell then someone will be with them then wait forever for someone to take her to the bathroom. I've heard one LPN in particular yell at residents, thinking that they are too good to help a resident in need and will tell you that's not their job, really! not cool. Its all about team work. That 11-7 shift one CNA was not allowed in my moms room. I even went to the DON about this incident and I was told that it would be taken care of. However, no communication with the Unit Manager (no one told her about the situation) and she was assigned to her room anyway. This CNA talks down to my mom and does not take time with her. My mom does not wet her clothes and every time that she has to use the bathroom at night, this CNA rushes and doesn't take the time to put her on the bed pan correctly and my mom ends up wetting her pajamas and is told its her fault. I am my mothers only advocate and I will fight for what's rightfully due her. If this is not your passion, find another job. Has the administration introduced them selves to the residents families and told them about the change? Oh yeah, that's right, they are having a dinner and a question and answer forum on October 13th, and how long has it been since Sabre took over? Last week the phones were out. Did Sabre contact the families afterwards and follow up with the residents families to see if anyone had called the facility and apologize for any inconvenience. I had to sent someone to the facility because I was worried. But I guess its how different people run things. Think about it. If you need to get a handle on things, because its clear that you don't, I can help you out. Oh yeah and hats off to Unit 3!

About Autumn Care Of Chesapeake

General Information

Legal Business NameAutumn Corporation
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 24, 1991 (27 years)
Capacity117
Residents100
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Autumn Care Of Chesapeake

Autumn Care Of Chesapeake
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Virginia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$106,470 fine
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmComplaint+InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

April 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$59,118 fine
FManyPotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Autumn Care Of Chesapeake require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 25min
ReportedExpected
CNA
1hr 30min
40min
ReportedExpected
LPN
60min
1hr 5min
ReportedExpected
RN
4hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.0%
91.8%
91.8%
91.8%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
52.9%
41.4%
26.0%
49.3%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.6%
69.0%
70.6%
65.5%
52.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
36.2%
27.9%
23.6%
29.0%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.3%
22.5%
52.8%
40.1%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose ability to move independently worsened
22.9%
24.3%
21.9%
21.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antipsychotic medication
27.1%
29.3%
57.6%
33.9%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose need for help with daily activities has increased
9.3%
7.4%
10.4%
3.5%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who self-report moderate to severe pain
11.6%
13.0%
1.4%
5.6%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who lose too much weight
5.4%
7.3%
3.3%
6.3%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who have depressive symptoms
8.7%
8.7%
1.4%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a urinary tract infection
1.4%
4.3%
4.1%
5.6%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents experiencing one or more falls with major injury
3.6%
4.2%
0.9%
1.1%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

66.3%
65.1%
58.6%
69.8%
83.2%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.9%
61.9%
61.9%
61.9%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.3%
58.5%
64.4%
66.5%
65.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who made improvements in function
17.4%
16.3%
17.9%
17.1%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
2.4%
2.2%
1.6%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.3%
0.3%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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