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Southampton Memorial Hosp

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • cj gaskin
    ★★★★★ 9 months ago

    I can concur with a previous post from about my ER experience. The nursing staff at this ER was amazing. They were professional and caring. Dr. Harvey was just the opposite. I had taken a loved to be treated for loss of mobility. Was walking one day and the next day could not walk. Dr. Harvey ran many tears but discharged my loved one w/out speaking to me or the patient or providing any type of diagnosis. I had to request that she come in to speak to me. When I asked why my loved on had lost mobility her response was that her job was only to treat acute illnesses and that I needed to follow up w/ my loved in primary care doc concerning the loss of mobility. Does this sound like a doc that has care or concern about patients? Again, I commend the nursing staff but doctors like Dr. Harvey give SMH a bad name.

  • Shawn Coover
    ★★★★★ a year ago

    This hospital is an absolute horror. My wife just went to the emergency room due to two separate abscesses in her groin area. The emergency room was very busy today, therefore I can definitely see that the employees were under a little stress. However, when Dr. Kelly Harvey told my wife that she was "too busy" to properly treat her abscesses by cutting and draining them, and instead simply gave her antibiotics, that was the straw that broke the camel's back for me. Avoid this hospital like the plague. Dr. Kelly Harvey is a worthless doctor who doesn't care about her patients in the slightest, all she seems to care about is when she can clock out. She obviously does not want to be there or help her patients, she just wants to get you in and make the easiest call she can to get you out of the hospital. It's all about the money, they don't give a damn about the well-being of the patients. Again, avoid this hospital. If you have an emergency, go to another hospital. I've heard countless horror stories about this place, but experiencing it first-hand here, I believe every single story I've been told. More than the hospital, avoid Dr. Kelly Harvey. She's 'too busy' to care about her patients.

  • Jeff Lynch
    ★★★★★ a year ago

    I had to stop by on my way home to nc on February 24 2016 cause I was feeling so sick From when u sign in to the doctor to the nurse were amazing I can't think them enough this is by far the emergency room I have ever been to the doctor treat you with such compassion and the nurse. I can't thank nurse Holland and Dr Harvey for the excellence care I received this hospital put UNC and Duke and Wakemeb to shame I wish we had the care that I received from Southampton Memorial Hospital down here in North Carolina. I wish they can come down and teach these hospital how to treat patience

  • sandy shepard
    ★★★★★ a year ago

    I wholeheartedly disagree .I had major cancer surgery at Southampton Memorial March 2015 and I received excellent care. They employ an excellent surgeon Dr.David Deip, who would not be there if the hospital was substandard . I have used the ER on 4 different occasions all 4 were serious issues.The 4th occasion we saw Dr.Harvey and she handled my husbands condition very well and hospitalized him.Most Er's are abused by patients who should go to a doctors office .Most people go to the Er with non emergency problems. Draining an abscess calls for a doctors office not an ER .Maybe Dr.Harvey was treating real emergency patients .

  • Gabrielle Meyer
    ★★★★★ a year ago

    This hospital is a joke!! my friend is in there with really bad pains and the doctor came in there and told him to toughen up and then he walked out and then my friend yelled cause he was in pain and the doctor laughed at him

About Southampton Memorial Hosp

General Information

Legal Business NameFranklin Hospital Corporation
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 2, 1985 (32 years)
Capacity129
Residents100
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Southampton Memorial Hosp

Southampton Memorial Hosp
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Virginia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionMake sure that each residents' abilities in activities of daily living do not decline, unless unavoidable.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Southampton Memorial Hosp require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 25min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
35min
50min
ReportedExpected
RN
4hr 15min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
80.0%
73.1%
68.2%
72.0%
52.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.9%
14.7%
18.0%
18.3%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
39.1%
16.8%
12.1%
45.3%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose ability to move independently worsened
7.1%
7.3%
5.7%
5.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antipsychotic medication
17.9%
19.0%
7.2%
13.7%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose need for help with daily activities has increased
4.4%
3.4%
3.5%
3.7%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who self-report moderate to severe pain
5.0%
6.1%
5.6%
4.4%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who lose too much weight
4.7%
6.4%
9.6%
9.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who have depressive symptoms
0.0%
1.0%
1.1%
2.2%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a urinary tract infection
3.9%
4.0%
4.4%
2.2%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.8%
0.0%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
99.0%
97.9%
96.6%
83.2%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
91.8%
91.8%
91.8%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.6%
50.7%
48.8%
45.6%
65.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who made improvements in function
8.6%
11.9%
10.0%
10.7%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
1.6%
0.0%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
1.5%
0.6%
0.8%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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