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Lake Taylor Hosp

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Eric Rohlfs
    ★★★★★ 7 months ago

    Close family member was there for three weeks for hip replacement. I visited every day for about an hour (those are my credentials.) The physical therapy wing is all new. You can really tell physical therapy is a strong core service. As a visitor, I really enjoyed the spacious visiting area where we could work on puzzles and grab a drink. The shared rooms were large enough to accommodate visitors and still provide privacy. I felt it was a great experience given the situation.

  • Diane Rucci
    ★★★★★ 3 months ago

    My Dr sent me to Lake Tayor after.my totally knee replacement. RN and aids were great really took good care of me and made sure my meds were on board before PT. PT took such Good care of me and made my return back home easier.

  • Donna Gonzalez
    ★★★★★ 6 months ago

    WE CAME THERE IN JANUARY, AND TRYING TO MAKE A DIFFERENCE IN MY HUSBAND'S LIFE, AND I WAS THINKING WE WERE SO BLESSED TO MAKE A BETTER CHANGE FOR HIM , Having a heart attack on Christmas Eve, on his 59 th Birthday, "Flat Lined" , and came back to us WITH HIS HEART BEATING AGAIN . SO BEEN FROM MARY IMMACULATE FOR A MONTH, TO RICHMOND FOR A MONTH, LIVING IN Newport news. Then TRAVEL BACK AND FORTH EVERYDAY FOR WEEKS , TO COME TO NORFOLK WITH A BLOW IN THE FACE WITH SOME DISRESPECTIVE ON THE CNA s AND SOME LPNS ( SO THERE ARE A FEW ),THAT CALLING OUT MY NAME INSULTED ME , (WOW SERIOUSLY ) by CALLING ME A NO GOOD WIFE AND A WOMEN , GETTING IN MY FACE AND TELL ME TO LEAVE THE ROOM BECAUSE SHE WAS THE BOSS OF ALL THINGS AT THE TIME , "SHE THOUGHT" SHE STILL WORKS THERE. SHE HAS NO COMPASSION ON AND FAMILIES THERE AND IT WAS TOLD TO ME THIS WASN'T THE FIRST TIME,SHE SHOULD BE FIRED AND SHE HAS NO BUSINESS WORKING THERE. I NEVER FELT TERRIBLE ABOUT ANYONE LIKE THIS EVER. WITH ALL MY gratitude and self respect for my husband for nine years that he has been sick with Strokes and epilepsy and COPD n lost a kidney from cancer, and have septic from a gallbladder stone and almost died from a simple procedure of a peg tube. And come home the day Christmas Eve before his birthday on 12/23 /17 and then the next morning at 6:30 in the morning had a heart attack and left brain dead. his heart stopped as well, And then they revive him, as strong as he is, he knows a good wife and I'm a good woman, He loves me and he'll never stop LOVING ME and wouldn't take any bs, and We'll just have none of this treatment from this Hospital He deserve the best treatmen, he better because the VA is their bread and butter and they better be treating my husband and doing everything they can because the VA and the government is paying them and I am on top of everything BELIEVE IT, I AM WATCHING YOU BELIEVE IT. 18 years of relationship with this LOVE OF MINE TO BE INSULTED BY A 18 MON TRAINING CNA, (NO WAY) SHE HAS NO HARD EARNED HEART ON THIS FAMILY, I'VE DEALT WITH HARDER THEN THIS. SHE GOT TO GO , AND HER STICK BUDDY'S THAT RUN WITH HER, SO BE, THEY KNOW WHO THEY ARE, I'll CALL YOU OUT IN A MINUTE. TRY ME! MY HUSBAND MEANS MORE , SO YOU NEED TO TREAT PEOPLE BETTER , with more compassion and treated like there are your family as well that's all I ask THANK YOU { UPDATED } A NEW DOCTOR AND A NEW CHANCE AND CHANGE IS BEING ADDRESSED FOR MY HUSBAND AND THINGS ARE LOOKING BETTER SO FAR ( for a min), THANKS DR. MATEO

  • Tay Milligan
    ★★★★★ 2 months ago

    staff sucks , food sucks . won't give my mom her pain meds , barley ever checks up on her , ask her if she wants to sleep in then wakes her up every hour to ask her stupid questions & it's been a week & they haven't taken her to pt . horrible place

  • Deborah Cavalcante
    ★★★★★ a year ago

    My mother-in-law has been there for three months. She is not a big fan of the food but has never had a problem with special orders for something different if she didn't want the tray. They have been wonderful to her and she has made amazing progress. I would have never thought she would praise ANY long term care facility, but she has sung their praises every time we visit.

About Lake Taylor Hosp

General Information

Legal Business NameHospital Authority Of Norfolk
Ownership TypeGovernment - Hospital District
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1979 (39 years)
Capacity192
Residents170
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lake Taylor Hosp

Lake Taylor Hosp was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Virginia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.

March 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionMaintain 15 months of resident assessments in the resident's active clinical record.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lake Taylor Hosp require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 20min
ReportedExpected
CNA
1hr 45min
45min
ReportedExpected
LPN
50min
1hr 25min
ReportedExpected
RN
4hr 35min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.7%
100.0%
100.0%
100.0%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.3%
37.1%
43.6%
43.3%
52.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.8%
20.2%
12.9%
22.1%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.9%
14.5%
24.5%
15.1%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose ability to move independently worsened
12.8%
14.6%
18.6%
16.9%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antipsychotic medication
9.4%
8.3%
11.6%
11.1%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose need for help with daily activities has increased
7.6%
6.4%
5.4%
5.7%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who self-report moderate to severe pain
7.7%
14.3%
10.2%
13.1%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who lose too much weight
10.3%
8.3%
9.3%
6.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who have depressive symptoms
12.8%
16.7%
11.5%
10.6%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a urinary tract infection
0.0%
1.2%
1.1%
0.0%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents experiencing one or more falls with major injury
7.0%
5.0%
3.0%
0.8%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.9%
99.6%
99.6%
99.3%
83.2%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
96.9%
96.9%
96.9%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
82.5%
82.0%
75.1%
74.7%
65.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who made improvements in function
9.8%
10.1%
9.0%
9.3%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
0.6%
0.7%
0.8%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.8%
0.5%
0.9%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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