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Our Lady Of Hope Health Center

  1. Skilled Nursing Home Facilities
  2. Virginia
  3. Richmond Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Harry Horner
    ★★★★★ 6 months ago

    I am a 68-year-old male internal medicine physician who had the privilege to spend five weeks recovering from a serious injury at our lady of hope in Richmond Virginia. As I responded to treatment, the staff came to me to discuss Discharge planning. My response was that I was ready to leave at any time, but they would find my fingernail marks on the door jam as they dragged me out. Everyone from administrators to Physicians to nursing staff to physical therapists to speech therapists to recreational therapists to aides and patients made the experience not only therapeutic but home like. I will always be grateful and cannot recommend the facility highly enough.

  • Will Lowrey
    ★★★★★ 5 months ago

    My Dad was in OLOH for over 4 months this year recovering from a stroke. We could not be more thankful for the care they provided. When he was scheduled to be discharged from the acute care hospital, we were not sure what to do next. We happened across OLOH because someone my Mom knew years ago had said good things about it and she remembered. All of the sons live out of state and I just happened to be in town one weekend and we were lucky enough to find Katherine, the Social Worker, and Jenna, the Admissions Director, working over the weekend. We scheduled a tour for the next day and registered to have him transferred there. He made remarkable progress with the therapists from Genesis who took a strong, personal interest in his case. He came to be fond of all of the staff, from the CNA's, to the nurses, to the therapists, to administration, to the kitchen staff. We all felt very comfortable with him there. I am confident that there is not another place in the Richmond area that would have provided him better care or helped him make as much progress as he did. He is home now and doing extremely well. We are very much indebted to OLOH.

  • Michael Farmer
    ★★★★★ 9 months ago

    My Mother-in-law was there to 2+ years in both Assisted Living (1st Floor) and Skilled Nursing (2nd Floor) she received excellent care and all the Nursing Staff loved her until the day she passed away, Even then they all came to say goodbye to her just after she passed and tell us how sorry they were for our lost. OLOH is the best small family oriented style Care Facility in Richmond, VA. I have to recommend the Facility to anyone looking for a place to have their love one live out their final time with happiness and joy.

  • Katy Jones
    ★★★★★ a year ago

    Jenna's warm and gracious assistance during this family transition was wonderful. Everyone was friendly and genuinely welcoming.

  • Brenda Leslie
    ★★★★★ a year ago

    My father was in Our Lady of Hope for a little less than a year. During that time he received excellent care. The nurses and aides were compassionate and attentive to all his needs. The facility was always spotless and the staff was always friendly and helpful. We had a wonderful experience and I would highly recommend Our Lady of Hope to anyone looking for a place for their loved one.

About Our Lady Of Hope Health Center

General Information

Legal Business NameOur Lady Of Hope Health Center, Inc
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1996 (24 years)
Capacity31
Residents26
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Our Lady Of Hope Health Center

Our Lady Of Hope Health Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Virginia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Our Lady Of Hope Health Center has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Our Lady Of Hope Health Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 25min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
1hr 5min
1hr 20min
ReportedExpected
RN
4hr 50min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
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-
-
94.9%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
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-
-
53.7%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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-
-
-
22.8%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
20.0%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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-
-
-
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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-
-
-
7.4%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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-
-
-
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
5.7%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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-
-
-
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017VA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.7%
100.0%
98.9%
95.7%
85.4%
Q4 2016Q1 2017Q2 2017Q3 2017VA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.6%
98.6%
98.6%
98.6%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017VA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.8%
72.3%
77.9%
81.0%
70.6%
Q4 2016Q1 2017Q2 2017Q3 2017VA
Percentage of short-stay residents who made improvements in function
11.1%
10.3%
7.6%
4.9%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017VA
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
1.6%
0.0%
1.5%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017VA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.6%
0.7%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017VA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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