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Raleigh Court Health And Rehabilitation Center

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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    We transfered my mother-in-law to Raleigh Court Rehab after the inexcusable care she received at another local facility! The difference is profound. She has since shown remarkable progress--all of which I credit to the hard work and dedication of their staff, in particular their physical and occupational therapists. They are excellent examples of how health care SHOULD be--knowledgeable, thorough, and KIND. A special thanks to Stephanie and Amy, ALL her caretakers, and Mark their director. We are grateful for such thoughtful support; they consistently take time out of their schedules to speak with us and sincerely treat us as family.

  • ★★★★★ 2 months ago

    I recently spent 43 days as a patient at Raleigh Court Rehab Center after a fairly short time spent in the hospital. This Rehab Center was not my first choice because I knew nothing about it, but after being accepted there and experiencing it first hand, I quickly changed my mind. Raleigh Court WOULD now be my first choice if I ever find myself in need of a rehab facility in this area again! Several factors contributed to this: the food was acceptable, the facility was clean and comfortable and the grounds were well taken care of, many different kinds of activities were provided for patients (among them were cards, puzzles, bingo, July 4th cookout, church services, even a petting "zoo" was brought to the grounds for patients to visit!), transportation was arranged by the office staff through RADAR for off-premises doctors' appointments, and dietary consultation provided, if needed. All of these were important aspects in rating Raleigh Court; however, the most important factor to me was the people with whom I interacted on a daily basis - those who took care of my needs, whether they were therapists, nurses, CNA's, maintenance people, housekeeping, or office personnel, I found most of them to be very professional, pleasant, personable, caring, cheerful and most of all, VERY helpful! When I first arrived, I was not able to do very much for myself and depended almost entirely on others for assistance. During those days, the CNA's and nurses took care of my every need, with smiling faces and cheerful attitudes, NEVER making me feel like a burden to them! I couldn't have asked for better care and attention! Even the housekeeping and maintenance staff entered the rooms interacting in a very positive way with patients. The therapists were exceptional and went about their work with an eye toward making every individual patient as strong and as functional as he could possibly be, and they did so with great senses of humor - they made the work fun, while at the same time challenging. I was impressed by their obvious respect for one another and their interaction like family - they like and enjoy one another. It made a delightful atmosphere for working to get stronger. I actually looked forward to going to the gym each day! All in all, I found Raleigh Court to be a great place for health care and rehabilitation, which is exactly what it is supposed to be. Is it perfect? No, of course not - no facility of this nature is, but it suited my needs exceptionally well, and I left with a feeling that these people were my friends and "family," knowing I would miss them, but being grateful that they were there to help me when I needed it most!

  • ★★★★★ 8 months ago

    I am a new addition to the wonderful team here at Raleigh Court Health and Rehabilitation. I am the Dining Services Director and it is such a honor to work with the management team and the dietary staff. This is a great place for you or a loved one to stay. I would recommend it to any and all friends and family looking for a place to stay, for both long term care and rehabilitation. The nursing staff does a great job taking care of all residents. I can also say, first hand, the dietary staff does a great job ensuring the food and fine dining experience is one of a kind!

  • ★★★★★ 4 months ago

    Releasing my mom before she can really walk and still has about only 10% use of her arm that she broke and they say she is ready to go home on her own. Very disappointed in this facility at this point. Everyone in her life see's that she is not ready to come home. Not satisfied that they are basically pushing her out!! The staff is amazing..don't get me wrong..but with such an early release I am not satisfied with them putting her life at further risk!!

  • ★★★★★ 6 months ago

    Thanks to everyone at Raleigh Court for getting me back to walking and talking after a stroke. The staff was so friendly and kept me busy everyday to make my stay beneficial. I would recommend this facility to anyone looking for short or long term care. Sincerely, Dan James

About Raleigh Court Health And Rehabilitation Center

General Information

Legal Business NameMedical Facilities Of America Li
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 6, 1990 (28 years)
Capacity120
Residents113
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Raleigh Court Health And Rehabilitation Center

Raleigh Court Health And Rehabilitation Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Virginia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 22, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

October 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

June 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 17, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Raleigh Court Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
3hr 45min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.8%
98.8%
98.8%
98.8%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
73.3%
72.7%
60.7%
52.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.7%
15.4%
13.3%
11.6%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.0%
18.4%
20.8%
21.1%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose ability to move independently worsened
23.6%
20.0%
10.6%
9.0%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antipsychotic medication
1.4%
9.6%
10.1%
12.9%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose need for help with daily activities has increased
17.3%
22.9%
22.1%
17.0%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.4%
2.8%
4.3%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who lose too much weight
3.2%
1.5%
0.0%
3.1%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.5%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who have depressive symptoms
2.8%
2.7%
0.0%
1.4%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a urinary tract infection
1.4%
3.9%
5.5%
4.3%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.2%
0.0%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.7%
3.9%
2.7%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.6%
100.0%
99.2%
99.3%
83.2%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
95.2%
95.2%
95.2%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.9%
68.0%
58.8%
61.9%
65.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who made improvements in function
33.0%
27.6%
26.6%
28.6%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
0.5%
0.5%
1.5%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.3%
0.2%
0.2%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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