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Kindred Tcc And Rehabilitation-Nansemond Point

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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Rose Rose
    ★★★★★ a month ago

    I witness many of medical malpractice and fraud authorized by management often times families were lied too and mislead I myself was sexuality assaulted by an employee and reported it to the proper authorities only to be told that i didnt not want an investigation so the best thing to do was remain silent a few month after i had the courage to call HR and report the incident absolutely nothing happened it was all brushed under the rug I only wonder if this could have happened to me what could be happening to patients who can not speak for themselves or who are too afraid I hate to take away from the good nurses and therapist at nansemond pointe but beware of lies

  • Ray Powell
    ★★★★★ a year ago

    The staff at Kindred Assisted Living (NANSEMOND Commons) do an outstanding job of caring for my mother in a professional yet caring manner. She has been living in the facility for about a year now, and before that she was recovering from health issues for several months in the adjoining rehab department. Now I know just about everyone in the facility on a first name basis and they make me feel like family when I walk through the door. There is very little if any turnover among the staff members and this exemplifies to me that they have good managers who treat both patients and staff members fairly/humanely. They do a great job of keeping me informed if there are any health issues that need to be addressed, and it is wonderful to see my mother participating in activities with the newly hired activities director.

  • Kathy Wade
    ★★★★★ 2 years ago

    This is a written response to an email dated January 12, 2015 from Mindy Peach to Kindred Transitional Care and Rehabilitation Center Nansemond Pointe. First off, I want everyone who reads this reply to know that I never authorized Mindy Peach to send any emails and this email was sent without my knowledge. This, however, was an unfortunate incident and one item has already been recovered. I have been assured by administration and other departments that everyone is continuing to search for my handbag. I would like to express my thanks to everyone who works here for the wonderful care and concern that I have received. I'm amazed at the amount of hours of care that is given to the patients in this facility. Although, I will be leaving this facility, I can't take the aids, doctors, or nurses with me. It saddens me to know that my wonderful care just won't be the same. My good thoughts and thank-you will be shared with everyone! Kathy Wade

  • Mary Leeds
    ★★★★★ 2 years ago

    I am a privately hired Care Manager for a client in your facility and he is receiving rehabilitation therapy. I have been a Medical Social Worker for over 30 years and I have never seen a team in a rehabilitation, skilled nursing center that can begin to compare to your staff at Nansemond Pointe. They have all been true professionals in every way and my client and his family totally agree with me. I just recommended your facility to another client and her family and I am happy to say that she is now at your facility and she too is receiving excellent care from your team. THANK YOU SO MUCH NANSEMOND POINTE. GOD BLESS YOU AND YOUR WORK.

  • Mindy Peach
    ★★★★★ 2 years ago

    I have a friend who is currently a patient in this facility and I was horrified when she told me that on her very first day there her handbag with her wallet, cell phone, money and other personal items was stolen. I emailed this place to complain and demanded that they compensate my friend for her losses, but I have not heard anything back from them. It has been over a month since my email to them and I'm guessing that when they read it they most likely erased it. I am incensed that these people, who pride themselves on professionalism and utmost patient care, have let this happen and who knows who all else this has happened to that they have conveniently just tossed aside and continue to employ thieves to work in their facility. This place is just another crappy nursing home where patients are taken advantage of by the staff through theft.

About Kindred Tcc And Rehabilitation-Nansemond Point

General Information

Legal Business NameKindred Nursing Centers East LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 28, 1991 (27 years)
Capacity148
Residents129
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Kindred Tcc And Rehabilitation-Nansemond Point

Kindred Tcc And Rehabilitation-Nansemond Point was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Virginia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 29, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
ESomePotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaint+InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.

June 8, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionKeep all essential equipment working safely.
DFewPotential for HarmComplaint+InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Kindred Tcc And Rehabilitation-Nansemond Point require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 30min
ReportedExpected
CNA
60min
45min
ReportedExpected
LPN
1hr 15min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.0%
60.6%
60.6%
60.6%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
58.6%
56.4%
64.1%
68.6%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
21.4%
41.2%
46.7%
78.4%
52.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.5%
16.2%
24.7%
19.2%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.6%
48.5%
25.7%
12.1%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose ability to move independently worsened
7.1%
5.4%
5.5%
7.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antipsychotic medication
32.3%
27.9%
26.7%
24.2%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose need for help with daily activities has increased
6.4%
6.3%
10.0%
3.0%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who self-report moderate to severe pain
9.2%
7.5%
10.1%
4.8%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who lose too much weight
8.3%
9.7%
8.5%
5.9%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who have depressive symptoms
5.1%
2.2%
1.1%
3.5%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a urinary tract infection
2.0%
4.3%
3.3%
3.5%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents experiencing one or more falls with major injury
4.1%
1.5%
2.2%
2.1%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
1.1%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

25.3%
18.2%
20.6%
24.4%
83.2%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.7%
36.0%
36.0%
36.0%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
76.3%
78.6%
75.5%
73.5%
65.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who made improvements in function
19.3%
19.5%
19.3%
19.7%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
0.8%
0.4%
0.8%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
1.8%
1.9%
0.5%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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