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Berlin Health & Rehab Ctr

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Elizabeth Millett
    ★★★★★ a year ago

    We had to move my grandfather here after we could no longer care for him ourselfs. I must say we are trying tirelessly to get him out! The place is very under staffed, extremely dirty, and the food is hardly food at all.

  • Roberta Barone
    ★★★★★ 6 years ago

    My mother-in-law was a resident of Rowan Court for more than five years. Overall, she received good care. However, when she recently passed away in the hospital, we contacted Rowan Court to say we would be in the next day to clean out her belongings. When we arrived, someone else had already moved into her room. No one seemed to know where her belongings had been moved to. When they were finally located, we were dismayed to see that her clothing, letters, photos, crucifix etc had been carelessly dumped into garbage bags near their loading dock. This was very upsetting. Additionally, all of the framed family photographs had been removed from the wall of her room and no one knew where they were. My husband expressed his outrage to the current administrator, who merely rolled his eyes in response. It is unfortunate that the end of my mother-in-law's life was treated with such disrespect but more unfortunate that the head administrator could have mitigated the damage by just apologizing. Instead, however, he chose to remain defensively silent. He sets the tone for his organization and this too also unfortunate.

  • A Google User
    ★★★★★ 6 years ago

    Nothing much to say I work here? Is a place,and people love the place its a good and clean?

  • Jonathan Mahan
    ★★★★★ in the last week

  • Elizabeth Stanley
    ★★★★★ 5 months ago

About Berlin Health & Rehab Ctr

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1979 (38 years)
Capacity141
Residents94
Percent Occupied67%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityYes
Auto Sprinkler System In Required AreasYes

Ratings for Berlin Health & Rehab Ctr

Berlin Health & Rehab Ctr
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Vermont Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 19, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
BSomePotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.

March 30, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

March 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintProvide housekeeping and maintenance services.
CManyPotential for Minimal HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

October 21, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

May 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

March 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmComplaint+InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
BSomePotential for Minimal HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
BSomePotential for Minimal HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.

January 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,300 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

April 23, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 34 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Berlin Health & Rehab Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

77.4%
95.7%
95.7%
95.7%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
100.0%
96.6%
98.7%
92.2%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.9%
42.9%
46.7%
43.3%
51.4%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.7%
27.9%
27.4%
34.7%
19.6%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.2%
30.8%
24.1%
19.3%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents whose ability to move independently worsened
23.1%
19.0%
20.5%
23.3%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents who received an antipsychotic medication
14.8%
21.2%
19.8%
21.4%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents whose need for help with daily activities has increased
14.9%
18.7%
14.4%
5.0%
10.2%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents who self-report moderate to severe pain
8.6%
11.8%
16.2%
10.9%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents who lose too much weight
6.5%
8.0%
9.6%
9.8%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of high risk long-stay residents with pressure ulcers
11.5%
9.5%
9.6%
7.4%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents who have depressive symptoms
10.1%
4.7%
7.0%
6.7%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents with a urinary tract infection
3.7%
4.5%
3.4%
9.1%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
0.0%
0.0%
0.0%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

47.7%
69.4%
75.4%
79.5%
78.9%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.7%
65.3%
65.3%
65.3%
79.1%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
76.9%
80.5%
74.5%
75.7%
73.8%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of short-stay residents who made improvements in function
16.3%
17.9%
28.1%
25.7%
18.2%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of short-stay residents who newly received an antipsychotic medication
3.8%
5.2%
2.4%
3.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016VT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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