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Everett Center

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Benjamin Tyler
    ★★★★★ 4 months ago

    I've read these reviews and can't say I had the same experience. I felt like my father was well cared for during his stay. I toured the facility before coming and got a feel for it first-hand, which helped me make my choice. The therapies were excellent, they were focused on actually getting dad better to go back home. The doctor is on-site and nurses were there 24/7. That being said, there are areas they could work on (laundry mixups and call light response times), but dad's been in and out of these and this was by far our best experience.

  • Amanda Curtis
    ★★★★★ 4 months ago

    This place is by far the worst. I would not leave family members or even myself there. They are not clean not attentive they dont keep up with there patients unless your on them even then they lie to you. Horrible exsperience in just a weeks time.

  • Joge J.
    ★★★★★ a year ago

    I liked the knowledge I gained during my over 1-year long employment. After emailing a personal observation of the management technique, which directly affects patient care to Jeanne Phillips - Chief Human Resources Officer I was no longer welcome to this facility. Alaina T. and the former Nathan P. need to be reminded of the founding ideals of The Human Rights Campaign. I would advise patients needing moderate to total-care to dismiss this facility and all Nurses seeking employment to dismiss this facility as well.

  • Lisa Harwood
    ★★★★★ a year ago

    This place is awful! Don't let anyone go there. The patients are all yelling help and no one comes to help them. They don't bathe them either. There's no one there that even speaks proper English. I could go on and on but I'll just leave it with STAY AWAY!!!!!!

  • Dana Smithee
    ★★★★★ 2 years ago

    I had a family member there for 3 weeks. After just over 2 weeks (on a Sunday) I helped him to bathe and shave, they never did, not once, in the whole time he was there, offer to bathe him or help him bathe himself. 3 weeks!. There was one communal shower room in his wing. Dirty adult diapers on the back of the toilet. The toilet was dirty and unflushed. Both shower stalls wet, visibly soiled with feces, wet towels and old soiled bandages on the floor. Clean towel caddy was empty. The shower chairs were filthy. I told an aid it was too dirty to bathe in there. An hour later nothing had been done so I went home and got some clean towels, washcloths, disinfectants (and flip-flops for him to wear so his feet wouldn't come in contact the floor). Afterward we were both pretty upset by the filth even though precautions were taken and I thoroughly cleaned his stall and shower chair before and after we used them. I've used port-a-potties that looked and smelled cleaner. We found this was a problem all over. His bed didn't get changed for days even when the sheets were visibly soiled with spilled food. More than once he asked for help to use the restroom and waited more than 45 minutes, resulting in incontinence. Asking the staff to clean the shower room, or answer his calls sooner, or clean his room, or the restroom he shared with a room mate - that was always soiled - more often wasn't met with anything positive no matter how nicely we asked. Requests of that nature always resulted in an argumentative denial of shortcoming and lack of improvement. They were, however, extremely vigilant about making sure his trash was emptied very often. I was there with him at least twice a day. I feel sorry for the patients who have no one making sure they are being treated like human beings. The smell walking through the hallways is sometimes OK, sometimes it's OMFG! The food is typical institutional fare; seems to be the cheapest possible and mostly pre-made, reheated and served luke-warm. Are any of these places ever supportive of dignity and internal well-being? (The PT staff were exceptional. The nursing were also very good. The administrative staff were helpful.)

About Everett Center

General Information

Legal Business NameSunbridge Nursing Home, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 18, 1995 (22 years)
Capacity100
Residents87
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Everett Center

Everett Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

January 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,575 fine
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

November 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$80,500 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintProvide housekeeping and maintenance services.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 30, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,300 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Everett Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 40min
ReportedExpected
CNA
40min
55min
ReportedExpected
LPN
1hr 30min
1hr 30min
ReportedExpected
RN
4hr 35min
5hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.1%
89.0%
89.0%
89.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.7%
95.4%
95.1%
91.8%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.4%
57.7%
68.0%
-
52.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.5%
30.3%
32.8%
31.7%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.0%
17.6%
11.3%
29.7%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose ability to move independently worsened
6.8%
4.8%
5.1%
3.3%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antipsychotic medication
17.4%
10.6%
13.6%
13.6%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose need for help with daily activities has increased
2.0%
13.0%
4.8%
5.0%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who self-report moderate to severe pain
6.3%
4.7%
5.0%
6.7%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who lose too much weight
5.2%
5.2%
5.5%
8.8%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of high risk long-stay residents with pressure ulcers
2.2%
16.7%
10.0%
0.0%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who have depressive symptoms
0.0%
1.5%
1.6%
3.3%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a urinary tract infection
1.6%
0.0%
0.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents experiencing one or more falls with major injury
4.5%
1.4%
4.8%
5.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
1.6%
1.6%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.5%
88.6%
88.8%
88.3%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.7%
89.8%
89.8%
89.8%
83.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.7%
54.9%
52.3%
49.3%
67.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who made improvements in function
9.9%
10.3%
12.3%
19.2%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.0%
0.9%
1.9%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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