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Cottesmore Of Life Care

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • karen lundquist
    ★★★★★ 9 months ago

    Is there no way to rate this place in negative stars? Completely disgusted by the lack of care and attention they provided my grandpa. This past week he stayed there for 4 days while my grandma was on respite and when she came back to him his health had severely declined. He had sores from not being properly changed and his catheter had backed up and was leaking. He is also currently on a strict liquid/puree diet and isn't able to sit up on his own to feed himself. When we came to visit him while my grandma was away, he was completely uncovered and freezing and had a tray of solid food (including an entire chicken breast) sitting in front of him that had been there for 4 hours with the lids all still on. Luckily, my grandpa is now back at home but, thanks to Cottesmore, probably won't make it through the night tonight after being severely dehydrated, malnourished, and neglected while in their care. If you love your family, please don't let them stay here.

  • Cindy Lauman
    ★★★★★ 10 months ago

    I completely and wholeheartedly disagree with the previous review claiming this facility is filthy and the staff unresponsive. I almost wonder if we are talking about the same facility? Cottesmore is always clean and the care is beyond what we might have hoped for. I was a graduate-level social worker for many years and during that time visited many many skilled and unclean nursing facilities. For my mother, and my family, Cottesmore has been beyond wonderful. It is a skilled nursing facility I might have once believed could not possibly exist before my mom's illness. She suffered such a massive stroke it left her without clear speech and only the use of one arm. She could not stand on the one leg not paralyzed because of knee problems. She became fully dependant for all physical needs and unable to clearly communicate with speech. At Cottesmore she had incredible physical, occupational, and speech therapy services for several months but her body did not respond as we had hoped. We chose to keep her care at Cottesmore and she was moved to long-term care. It has now been just over 1 year. The nursing and support staff have since become part of our family. I have always observed sincere caring and attention toward my mom and they are quick to call me with any changes or needs she might have. They managed to help her regain a fighting spirit, despite the condition of her body. From my experience, the facility is beautiful and always clean. Given my social services experience, I am extremely aware of cleanliness, especially odors. Any unpleasant smells (inevitable in this environment) have not been detected in the halls or social areas. The grounds are lovely, as are the family rooms and social areas. The Director of Nursing would often take the time to sit with my mom as she (mom) sipped her daily Diet Pepsi. Everyone's experience is different, and expectations for a skilled nursing facility will obviously differ from person to person. However, a skilled nursing facility cannot be compared to a 5-star hotel. Staffing levels might vary and change, just as they do with any business. But Cottesmore helped my mom regain her spirit for living, and the medical staff maximized her body's ability to heal, despite multiple and ongoing challenges. My mother has been much too ill and medically fragile for us to properly care for her at home (medically or financially) and there is no shortage of guilt about this fact. But Cottesmore's skilled, caring, clean, and respectful environment has truly allowed my family to breathe easier when we cannot be with our mom.

  • Centurion Healthcare
    ★★★★★ 3 months ago

    Centurion Healthcare has discounted rates on staffing solutions!

  • Sola Musser
    ★★★★★ 10 months ago

    Very disappointed in this facility, i found it dirty, the staff unresponsive, the quality of care negligible, for their filthiness alone the place should be shut down, totally uncaring group. I will say that their physical therapy department which I believe is independent of Cottesmore is wonderful, great staff, great machines and ambiance!

  • Israel Delaney
    ★★★★★ 9 months ago

    Awful facility management. Anybody that hands poison out to their staff in form of Rock Star has no business near people of vulnerability.....They are lazy, uneducated, rude, and have no compassion. Pathetic. Should be shut down immediately

About Cottesmore Of Life Care

General Information

Legal Business NameGig Harbor Operations, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 6, 1996 (21 years)
Capacity108
Residents98
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Cottesmore Of Life Care

Cottesmore Of Life Care
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.

April 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Receive registry verification that a nurse aide has met the required training and skills that the State requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compe

March 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Cottesmore Of Life Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 5min
1hr 10min
ReportedExpected
RN
4hr 20min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.8%
92.1%
92.1%
92.1%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
100.0%
98.5%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.6%
67.9%
58.3%
63.6%
52.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.7%
16.0%
18.8%
13.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.8%
4.7%
17.0%
1.6%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose ability to move independently worsened
11.9%
6.0%
9.4%
12.9%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antipsychotic medication
8.8%
12.8%
6.3%
13.1%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose need for help with daily activities has increased
13.8%
5.7%
6.7%
8.9%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who self-report moderate to severe pain
5.4%
6.0%
4.6%
0.0%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who lose too much weight
7.4%
6.5%
8.3%
6.9%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of high risk long-stay residents with pressure ulcers
1.8%
0.0%
1.6%
3.4%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who have depressive symptoms
1.7%
6.0%
6.2%
6.2%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a urinary tract infection
5.0%
2.0%
1.5%
1.6%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
1.4%
2.2%
3.3%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.4%
92.9%
93.9%
91.5%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.1%
87.1%
87.1%
87.1%
83.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.0%
79.0%
71.0%
74.8%
67.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who made improvements in function
9.0%
2.7%
3.8%
17.8%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
2.4%
3.1%
4.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
1.0%
1.0%
0.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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