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Life Care Center Of Puyallup

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • ★★★★★ 3 weeks ago

    This is a great place! My Grandma gets the best care and her nurses and aides are the best.

  • ★★★★★ 8 months ago

    Location: the location of Life Care Center is easy to find and very beautiful and scenic. Cleanliness: every area I have gone to has been supremely clean. So far I have yet to see a mess or anything that would be disgusting or dirty in the least bit. Service: the staff there is very friendly and very willing to help as much as possible to make sure everyone who is there and needs help is being waited on. Overall:Super clean,fresh and friendly staff. I went there and was greeted as soon as I walked in. They greeted the patient and welcomed patient and thanked for choosing the place. Very quick to service and make patient comfortable. Definitely recommend from my experience their. Also, loved the mini gift basket I was given for being Ems!

  • ★★★★★ a year ago

    Update: the first 24 hours my dad was there was a bit rough getting his schedule and the proper medical routine. But after a meeting with the nurses and the board. They have done a awesome job since! A little communication goes a long way. My dad says he loves the physical therapists. And the food is good and they treat him good!! For not being able to be home they have done a good job keeping him comfortable... Thank you life care center for Loving my loved one.

  • ★★★★★ 8 months ago

    If you want your 95 year old grandmother who can't take care of herself thrown out on the street for not paying a ridiculous $65,000 bill for a three month stay then this is the place to go. The people who work here are horrible money grubbing scandals who will take everything you own to pay for absolutely atrocious and overpriced service and conditions. STAY AWAY!!!!

  • ★★★★★ a year ago

    Had my father stay here for awhile before we had to transport him to the hospital due to a seizure. The atmosphere is depressing there especially in the evening. All of the residents are either sad or angry that they are there. During the time that my father was there they were painting and the place I guess didn't have very good ventilation so it was making my father and residents experience nausea. The food here is HORRIBLE. I have seen it multiple times since I visited my father everyday. The physical therapy department did attempt to rehabilitate my father to get him in better condition, but soon gave up on him when they saw he was a lost cause. I lost faith in the resident doctor there very quickly after talking with him a couple times. NOW some GOOD things about this place were the nurses and caretakers (what little they had on staff). They were very helpful and kind. The head nurse / manager (Kristin I think her name was? Can't remember) was outstanding. She went above and beyond to try and make everything work. Overall though, I wouldn't recommend this place. The best thing we did for my father was move him to Lindon Grove from the hospital after moving him from this place. Lindon Grove is just a plain better facility, outstanding staff, better doctors, cleaner atmosphere and MORE of the residents (not all) seem to be in better spirits and mood.

About Life Care Center Of Puyallup

General Information

Legal Business NameValley Terrace Operations, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1989 (29 years)
Capacity102
Residents97
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Life Care Center Of Puyallup

Life Care Center Of Puyallup
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 1, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

August 5, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

July 12, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

May 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

August 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
DFewPotential for HarmComplaintAllow residents to easily view the results of the nursing home's most recent inspection.

July 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.

December 30, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

May 30, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,040 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Life Care Center Of Puyallup require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
1hr
1hr 10min
ReportedExpected
RN
4hr 5min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

82.4%
81.8%
81.8%
81.8%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.7%
83.1%
84.4%
90.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.7%
48.0%
44.0%
50.0%
52.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.5%
16.9%
19.7%
20.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.3%
22.3%
28.2%
26.5%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose ability to move independently worsened
23.0%
32.3%
26.2%
23.9%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antipsychotic medication
23.5%
14.0%
15.5%
24.6%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose need for help with daily activities has increased
6.0%
3.8%
0.0%
3.2%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
1.5%
7.8%
4.3%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who lose too much weight
6.2%
2.0%
2.2%
2.0%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of high risk long-stay residents with pressure ulcers
5.0%
13.8%
12.3%
10.4%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who have depressive symptoms
3.2%
4.6%
3.1%
2.9%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents experiencing one or more falls with major injury
3.6%
4.0%
1.4%
4.3%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.6%
79.9%
89.5%
88.7%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.5%
85.5%
85.5%
85.5%
83.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.0%
59.9%
64.1%
65.4%
67.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who made improvements in function
16.2%
11.9%
9.9%
13.1%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
1.4%
0.7%
0.7%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.8%
0.9%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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