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Puyallup Nursing And Rehabilitation Center

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 7 months ago

    This experience for my lovely Mother and our family was a nightmare. She came to the facility with a broken back....her bed collapsed twice before she was given a new one on my insistence. I personally watched a caregiver clean my Mom after a bowel movement, she did not have on gloves or wash her hands afterwards. I never saw caregivers with gloves on or any of them wash their hands. Getting pain pills delivered on time was a nightmare. My Mom would call me in the middle of the night screaming with pain...we would have to call the office and insist on the meds. Mom would push the nurse button but they did not come....especially the night crew. The food was horrible and not delivered in a timely fashion. Sometimes breakfast was not until 10 and then lunch came at 12....couldn't count on a schedule. My Mom's roommate was completely skipped and did not receive food on several occasions. Because she has dementia, she did not even know she had not eaten. My Mom would call and ask for her to be fed. One day my Mom's pain pill was late...as usual...I stood in the hall asking for a pain pill for one hour. The nurse on duty said he had others to attend to..... So, I will never, ever have any loved one of mine in this facility.

  • ★★★★★ a year ago

    What an awful facility. It looks nice enough on the exterior. The lobby seems very welcoming, but the actual patient/resident rooms are terrible. The nurses are spread very thin and there just isn't enough hands for as many residents as they have. Call lights are always on and hours later no one is responding. The shared rooms are tiny, and can barely fit one person. The food is disgusting and looks like slop. It is all canned or frozen garbage. This is the height of the attitude that the elderly and infirm do not matter so lets shove them into tiny rooms and forget about them. Everyone seems so depressed here. Worst of all they will try to deny you care even if your doctor calls and tells them to call an ambulance. They'll say you don't meet criteria and then four hours later when you are just about dead they call the ambulance and you get admitted to the ICU. The amount of neglect, lack of care and the disregard for patient health here is alarming. Look into privately owned and non-profit nursing instead.

  • ★★★★★ 4 months ago

  • ★★★★★ a year ago

About Puyallup Nursing And Rehabilitation Center

General Information

Legal Business NamePuyallup Care Center, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 31, 1971 (46 years)
Capacity96
Residents87
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Puyallup Nursing And Rehabilitation Center

Puyallup Nursing And Rehabilitation Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Puyallup Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
45min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
97.9%
98.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
25.0%
22.2%
28.6%
38.7%
52.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.1%
15.1%
13.0%
8.5%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
33.6%
17.7%
15.1%
24.7%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose ability to move independently worsened
12.0%
9.6%
6.8%
8.7%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antipsychotic medication
10.0%
15.7%
4.4%
10.6%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
0.0%
2.4%
5.7%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
5.3%
4.2%
7.8%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who lose too much weight
11.6%
4.2%
7.7%
10.9%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
2.0%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who have depressive symptoms
3.6%
5.3%
4.2%
2.0%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a urinary tract infection
1.8%
1.8%
2.1%
2.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents experiencing one or more falls with major injury
4.3%
4.8%
9.6%
1.4%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.6%
87.0%
84.6%
89.5%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.0%
83.1%
83.1%
83.1%
83.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
78.3%
79.8%
76.8%
74.8%
67.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who made improvements in function
10.0%
12.4%
12.7%
7.9%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
0.7%
0.0%
1.2%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who newly received an antipsychotic medication
4.2%
3.9%
2.2%
1.2%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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