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Shoreline Health And Rehabilitation

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Reviews
Overall Rating 4.6 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Hello, my name is Darlene and I was at Shoreline Rehab Center for three months until this past June after first being released from the hospital following having the flu very badly in Feb '17 when I was admitted there first initially. However I was still very sick and weak and also battling different infections and lung & respiratory and breathing issues as well as CHF and needed a good place to go to do therapy and rehab after my stay in the hospital to continue with my care and to improve and keep getting better which took a long time at first as I was quite ill. Shoreline Health & Rehabilitation Center and skilled nursing places in general was all very new to me and I was quite apprehensive at first about the whole process not being able to go home right after leaving the hospital, as I was just still too sick and weak to manage even the simplest things, so if this is your first time also like it was mine just know you will be in very good hands and you owe it to yourself to get the best of care which you will receive here and having the feeling of an extended family by the love and caring of all the people who work @ Shoreline Health and Rehabilitation Center have for their patients. They are always willing and glad to do whatever they can to make each of the residence feel comfortable and well cared for with their specific needs and address any other issues efficiently whenever they may arise. They explained every little detail of what was going on completely from the time I arrived so that I knew what was happening and I always felt I was being kept informed of everything pertaining to my health care treatment there. And there were always meetings every few weeks or so where the family, nurses, therapists as well as myself could each bring up things that needed to be discussed and arrange a plan for what to do next depending on what the situation called for. Tracy the Social Services director is a very thorough and detailed person who cares greatly about the well being and improvement of all the patients there, and is a good motivator and encourager of progress being made and so your accomplishments will always be recognized and applauded here from all members of the staff. From the therapists including Blake, Donald, Mi, Jean and many others to the aides and nurse that last were assigned to me incl Jon, Ibrihim, Shu Shea & Masika and also the live piano and harmonica music they had which varies between every two to four weeks was sure a nice treat as well, and everyone of these talented people truly lifted my spirits and helped me get better even faster than I would have otherwise! ? I love oldies music and they have many activities and events that involve group participation and just being able to enjoy one's self. The main thing is I had fun and smiled a lot there with all the new people that I met while getting better, healthier and stronger at the same time. The comments here were so touching to read to both me and my son and before closing I wanted to acknowledge the last comment by DM who wrote about her husband that was there at Shoreline getting rehab and recovering from pelvic fractures, and I believe this is Robert being referred to here and he and his wife really enjoyed my ukulele playing while I was up there and singing and I just wanted to say "hi" to him and his wife and truly wishing Bob well and the very best during and after his recovery. And to the wonderful president/Administrator Jackson who was closely involved with many aspects of my care and even visited me in the hospital when I had to go in for breathing and heart related issues. He was genuinely concerned how I was doing and it was so nice to see a friendly and familiar face checking on me as well as my family. This will always be my first choice to go besides my regular doctors for my medical related short or long term needs, and I give all of the head staff, nurses and therapists as well as many of the aides a 5 star and you are all always in my thoughts and prayers :-) my son Mark is posting this for me thx for reading

  • ★★★★★ 2 months ago

    My husband required rehab in a Skilled Nursing Facility during recovery from pelvic fractures. He had brief stints at two other facilities, with poor results from both, until I found Shoreline Health and Rehabilitation. He has been at Shoreline for almost three months and every day he has been there I have felt secure that he is getting excellent care. From the moment he arrived at Shoreline, I realized that this place is special. The intake was thorough and professional, and things only got better from there. The staff is knowledgable and friendly, their demeanor caring and pleasant. You can just tell they love their jobs, and they love their residents. The skill of nursing, aides, and therapists is extremely high. I do not feel the need to personally go there and check on him daily, as I know he is getting great care, both from the medical staff and the therapists. He actually said he LOVES it there! I can see the happiness in him, and how comfortable he is there. He is motivated to work with the therapies, and is proud of his accomplishments. Every single person he or I have met or had dealings with from the Administrator himself through the office staff, nursing staff, therapists, and extending to janitorial and housekeeping is exemplary. The residents are pleasant, happy, and friendly.I would give this place more than 5 stars if I could, and only hope that if I ever need to stay in a Skilled Nursing Facility, my relatives choose here. There are activities planned, and on special occasions (which seem to be quite frequent), they have special events like barbeques and chili feeds, and other fun get togethers. The Administrator himself helps serve at these festivities - even on holidays! If you could picture the perfect SNF, this place would be it. If you could list every requirement to make a SNF perfect, this place would have every single one. We are very, very thankful for their care.

  • ★★★★★ 9 months ago

    Easily the best Rehab facility in the area! The hospital gave us a list with a bunch of different options so we toured all the facilities and I was so surprised how nice Shoreline's facility was and the kindness of the staff. They really listen to your concerns and the remodel they did is amazing. The rooms are like hotel rooms and my mom, who is normally picky with food, loved the food at Shoreline. Thank you Shoreline for saving my Mom's life!

  • ★★★★★ 9 months ago

    In my three weeks at Shoreline Health and Rehabilitation Center, I have received extraordinarily supportive care from a well-educated staff, who genuinely care about their patients. I have improved more rapidly than I expected as a result of excellent nutrition, appropriate exercise, and cheerful service. I would recommend Shoreline Health and Rehab to any among my dearest loved ones.

  • ★★★★★ a year ago

    Wonderful site

About Shoreline Health And Rehabilitation

General Information

Legal Business NameNorth Lake 5-O LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1982 (36 years)
Capacity114
Residents91
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Shoreline Health And Rehabilitation

Shoreline Health And Rehabilitation
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 25, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.

September 29, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

August 1, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.

March 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

October 22, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

September 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$8,775 fine
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

May 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
BSomePotential for Minimal HarmHealth InspectionSend unopened mail from residents and promptly deliver unopened mail to residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Shoreline Health And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 35min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 30min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
87.5%
87.5%
87.5%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.2%
93.9%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
52.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.4%
17.0%
17.2%
18.3%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.9%
12.7%
11.0%
22.8%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose ability to move independently worsened
28.6%
25.9%
22.8%
19.3%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antipsychotic medication
16.0%
20.0%
13.2%
7.4%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose need for help with daily activities has increased
11.0%
10.0%
7.8%
6.3%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who self-report moderate to severe pain
11.5%
20.3%
6.2%
4.5%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who lose too much weight
4.1%
3.6%
8.8%
10.7%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of high risk long-stay residents with pressure ulcers
3.5%
9.7%
6.5%
7.7%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who have depressive symptoms
0.0%
1.6%
1.5%
0.0%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.5%
2.9%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents experiencing one or more falls with major injury
8.7%
2.7%
1.2%
2.3%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.1%
91.6%
94.6%
91.0%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.8%
89.8%
89.8%
89.8%
83.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.6%
68.3%
71.8%
80.1%
67.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who made improvements in function
21.0%
17.1%
21.6%
24.0%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.8%
2.1%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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