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Alderwood Manor

  1. Skilled Nursing Home Facilities
  2. Washington
  3. Spokane Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Chris Anderson
    ★★★★★ 5 months ago

    "This nursing home paid 2 fines in the last three years totaling $40,264." Overall Health Inspection Rating: worse than average. If you want your loved one safe and cared for, find another home.

  • Luke Stephane
    ★★★★★ a week ago

    The lack of care here is criminal. They don't even deserve one star. The place is a mess and their staff is insanely rude along with not knowing what they are talking about.

  • Sarah K
    ★★★★★ 11 months ago

    My grandmother went in after her hip replacement and the staff and care team were awesome. The therapy sessions helped her a lot and the nurses and head staff always greeted and communicated with me whenever I went in to visit her. I would highly recommend Alderwood Manor nursing home to any families in need of care

  • Tanisha D
    ★★★★★ 5 months ago

    My Grandmother is currently staying at Alderwood Manor for rehab after a major pneumonia episode and I can not express our gratitude as a family! The last four weeks before she was taken to Alderwood had been an absolute rollercoaster of worry and stress. We spent two weeks under poor care. We ended up at Sacred Heart after my Grandma's pneumonia came back while under the care of multicare providers. As a Providence provider Sacred Heart, from the moment we arrived, provide phenomenal care...care we did not see weeks prior at multicare facilities. Sacred heart kept my Grandmother until she had a full recovery before sending her to Alderwood Manor. There was complete communication between her personal doctor's and our family. From there we moved her to Alderwood. Alderwood has done nothing but blow our expectations away with how well they have cared for my Grandma! They are willing to listen and take their time with not only the patients but the families as well! I can not explain how amazing they are! We have been so blessed to have them in our time of need! My Grandma has had a complete turn around under their care! Thank you so much to both the Sacred Heart staff and more so the Alderwood Manor staff, you have no idea what you have done for my whole family!!

  • Lynda brunette
    ★★★★★ 11 months ago

    Very Nice like family. Helpful and informative! Worked the patients in therapy while making it fun. They had my Dad dancing and baking cookies which he loved. Friendly, they even served us hot cookies Yum!!

About Alderwood Manor

General Information

Legal Business NameConsolidated Resources Health Care Fund I, L.P.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1981 (38 years)
Capacity85
Residents70
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Alderwood Manor

Alderwood Manor was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

July 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmComplaint+InspectionPermit residents to remain in the facility and not be transferred or discharged without adequate reason.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

June 5, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

May 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

February 17, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

October 5, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

April 7, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,500 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Alderwood Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 35min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
55min
1hr 15min
ReportedExpected
RN
4hr 10min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.5%
91.9%
91.9%
91.9%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
92.7%
90.4%
87.0%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
55.0%
51.8%
Q4 2016Q1 2017Q2 2017Q3 2017WA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.3%
21.8%
19.6%
20.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.0%
15.0%
27.0%
25.9%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents whose ability to move independently worsened
8.0%
10.0%
14.9%
14.3%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents who received an antipsychotic medication
10.9%
9.3%
23.5%
14.8%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents whose need for help with daily activities has increased
3.6%
3.7%
26.0%
15.4%
6.7%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents who lose too much weight
10.0%
6.2%
8.7%
4.2%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of high risk long-stay residents with pressure ulcers
27.6%
14.6%
9.7%
9.1%
7.6%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents who self-report moderate to severe pain
11.8%
9.6%
3.9%
3.8%
9.9%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents who have depressive symptoms
10.7%
14.8%
6.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.9%
7.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
3.1%
2.7%
0.0%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.8%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.7%
90.9%
93.8%
97.1%
85.6%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.2%
87.4%
87.4%
87.4%
84.8%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.9%
78.3%
68.7%
56.6%
70.8%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of short-stay residents who made improvements in function
27.8%
31.7%
34.8%
24.1%
16.0%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.4%
4.9%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.8%
3.4%
2.4%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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