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Sullivan Park Care Center

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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Tiffaney Lasting
    ★★★★★ a month ago

    I have had a wonderful experience at SPCC. Yes all facilities have there ups and downs but when something is brought to there attention it gets fixed right away. When my family was in it took them a while to get to my loved one but that's because they were all busy with other patients. Never have I ever noticed one person sitting around, all the patients are taken care of. I felt comfortable leaving my loved one there knowing they were taken care of. I have noticed some entitled family members that I would personally like to escort out and the staff is so patient with everyone. GOOD JOB SULLIVAN PARK CARE CENTER, I will continue to pass the good word about you guys!!!! By the way my mom loved it when she was there the 100 hall staff did 110%

  • Andrea Parkins
    ★★★★★ 3 months ago

    My grandmother was here for just under a week. When she was transferred from the hospital no one greeted her or told my mom what was happening. She didn't have water, a phone, paperwork, etc. no one brought anything in until an hour after she'd arrive when she got a lunch. The nice woman didn't know anything about my grandmother and sat her up and walked out. My grandma hadn't sat on her own in 2 weeks and had just had a kidney biopsy. Luckily my mom and I were there and could immediately tell her no and laid grandma back down. The sink leaked onto the floor...not drips, but 90% of what was dumped in the sink ended up on the floor. Some left a bucket under it and then "called maintenance". I'm sorry, but leaking water in a facility where people aren't very mobile is a massive hazard and liability. Should been fixed immediately. My mom had to hunt down a phone and a cup of water. My grandmother needed to use the restroom and the nurses took 5-10 minutes to show up to help often resulting in accidents. No one bothered to read her medical chart stating she'd had a biopsy and severe pain still and everyone tried to lift her and move her around. In took three days for them to give her the correct dose of pain medication. This place was absolutely unprepared for her arrival, which they'd known about for a week. Her roommate had packets of information, a phone, etc and when asked about them we were told "someone should be in to register and give you that information with a bag of stuff" that person never showed up. All staff members were pleasant and kind, but not at all impressed with their procedures/lack thereof for new patient admittance. We shouldn't have to hunt down a cup for water, a tub for vomiting, a phone, the resident packet etc.

  • Rich Stansbury
    ★★★★★ a month ago

    My mom was seriously neglected at this place. Staff were laughing at her in the hallway while she was on the toilet, talking about how long she can sit there this time. Unbelievable!! Investigation underway. If you care about and love your family members.....I would choose another facility for them.

  • Deanna Anderson
    ★★★★★ 2 months ago

    I am a retired critical care nurse and was in rehab there from major back surgery for two and a half weeks on the 300 wing earlier this spring . I requested Sullivan Park because of the wonderful care my Mother had received.I was not disappointed. I received excellent care from the staff and the various therapies i needed

  • James Foley
    ★★★★★ a year ago

    My mother has been in the Sullivan Park facility for 5 years. The care is good, the facilities are very clean and the staff does their best to care for residents. Certainly there are instances when an exception occurs, but when brought to their attention, they take immediate action.

About Sullivan Park Care Center

General Information

Legal Business NameCare Center (Sullivan Park), Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 12, 1991 (27 years)
Capacity125
Residents120
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Sullivan Park Care Center

Sullivan Park Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 20, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEvaluate a residents decrease in social interaction or increase in depressive behaviors and determine if the behavioral changes were avoidable if these problems did not exist before.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
BSomePotential for Minimal HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

February 1, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

February 25, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

August 12, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,925 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Sullivan Park Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 30min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
60min
1hr 5min
ReportedExpected
RN
3hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.0%
98.9%
98.9%
98.9%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
97.7%
98.7%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.8%
40.4%
37.5%
36.8%
52.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.2%
21.6%
18.4%
19.5%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.6%
16.7%
14.5%
5.8%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose ability to move independently worsened
17.2%
21.4%
16.7%
14.5%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antipsychotic medication
10.5%
4.7%
8.1%
7.9%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose need for help with daily activities has increased
10.9%
10.3%
7.2%
5.8%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who self-report moderate to severe pain
8.0%
10.7%
9.2%
3.8%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who lose too much weight
7.5%
5.3%
4.5%
4.2%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of high risk long-stay residents with pressure ulcers
1.1%
0.0%
0.0%
0.0%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who have depressive symptoms
9.1%
6.0%
6.6%
6.2%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a urinary tract infection
5.6%
5.7%
5.3%
2.5%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents experiencing one or more falls with major injury
3.5%
1.3%
1.2%
1.4%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
1.1%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.9%
97.0%
95.0%
96.0%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
93.4%
93.4%
93.4%
83.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.9%
61.6%
57.6%
71.7%
67.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who made improvements in function
12.0%
16.7%
17.7%
11.3%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
1.4%
1.8%
1.2%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who newly received an antipsychotic medication
3.5%
3.2%
2.3%
1.5%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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