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Park Rose Care Center

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ a month ago

    Skip was extremely unprofessional and rude, will not be bringing my parents here and will be letting everyone I know to steer clear.

  • ★★★★★ 7 months ago

    My mother has been a resident of this facility and management is the worst. Starting with poor medical care from the lack of attention to existing medical needs to failure to administer my mothers medication and to the absolute negligence of caring for my diabetic mothers feet. The falls she has had in the presence of the staff and hitting her head in the wall one time (that I know of) The Directornof Nursing doesn't show any concern for the personal welfare of my mothers condition or need. One day Stacy Chapman says she needs continued therapy with their therapist and less than 72 hours later she says she doesn't need any more care and has reached her base and she says the therapist says the same even though 48 hours prior I attended her therapy sessions, along with my daughter, and the therapist told us what care she needed before she is released to go home. All because Medicare declined further responsibility although Medicaid coverage is there. I believe that she out right lies about conversations she has had with my mother and my mother denies what Stacy Chapman RN has claimed she has said. I had to take a wheelchair and literally wheel my mother from the facility and down the street in the rain to my private doctor for an emergency appointment because I saw her feet and they had not given her feet any medical attention which is vital for diabetics. Her toenails were so long they were starting to curl under her feet and made it painful to walk and it took my doctors office an hour and a half to clean them up. My mother has a prescription cream that's to be applied twice a day and they did not use.iblearned to record conversations and meetings and facility to document the running and patient interaction of Park Rose. I highly suggest that friends and family communicate with the friends and family of other residents and everyone jointly keeps an eye out and share their experiences. I would like to acknowledge that there are staff and agents that work in the facility that realize the lack of care and support that management provides and have been willing to talk to me and express their concerns. I have been told my doctors and nurses at Tacoma General Hospital and personal doctors that they would never put their own parents into Park Rose. Do to financial and location reasons, this was the choice I had to choose. The staff that knows of the downfalls of this place keep me informed and keep a good eye on my mom. I need to also state that I do my mothers laundry and her clothes should never leave her room and they are missing all the time. I brought clothes in last week and the next day 2 pair of pants were missing. She wasn't sharing a room with anyone else at the time. Also there were clothes in her closet that weren't hers. Thankful for cell phones, I snap pictures of even her closet. I would like to mention that even the young aid had twice brought up, in my kit hers room and presence her dating life and about a man wanting sex with her, and she's 18. My mom is 80 and not interested and it's innapropriate conversation for the aid and my mom.

  • ★★★★★ a year ago

    Buyer beware. The facility does have some really great staff. With the exception of upper management. There is a real lack of organization though. Basic supplies are frequently not available. Multiple times I have spent upwards of 10 minutes just looking for a thermometer or a blood pressure cuff, which is not good when you need one right away. Resident to nursing staff ratio's are less than desirable. When a nurse has 20 plus patients, what kind of quality care do you think that your loved one is really going to receive??? The facility just recently put air conditioners in the patients rooms after multiple requests by staff not being heard expressing concern about the heat inside the building on hot days. One day I had several patients that were running temps because their rooms were so hot. Instead of air conditioners, or even fans, we got popsicles to hand out to the patients. There seems to be a "place a bandaid on it" philosophy, instead of finding a tangible constructive way to deal with issues that come up. Especially issues that require the investment of money.

  • ★★★★★ a year ago

    I got real lucky with this care center. I asked my neighbor if she could recommend a rehab facility for my mom to go from the hospital after her total knee replacement and she told me this place was nice. I didn't look anywhere else and being from Texas as recent as 4 years ago had no clue where to go. This care center is clean, the food seems balanced and her care team knows what she needs and is providing it. Even her new health insurance agent that came out to sign her up is impressed with the center. Thanks Park Rose

  • ★★★★★ a year ago

    The care has been fantastic. The PT OT is the best she's had in the past few years. The food is great. The CNA's must really love their jobs because they always go the extra mile to make sure the ladies are looking beautiful n the guys are handsone. The better we look the better we feel.

About Park Rose Care Center

General Information

Legal Business NameBd Tacoma I, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 30, 1976 (42 years)
Capacity139
Residents109
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Park Rose Care Center

Park Rose Care Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 22, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care for each resident in a way that maintains or improves their quality of life.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

May 31, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintGive notice to the resident before a room or roommate change.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

December 2, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

September 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

September 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

August 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

April 1, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

October 6, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$975 fine
---Fine$975 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Park Rose Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 55min
2hr 40min
ReportedExpected
CNA
1hr 10min
55min
ReportedExpected
LPN
60min
1hr 30min
ReportedExpected
RN
6hr 5min
5hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.7%
84.0%
84.0%
84.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
96.8%
94.6%
95.7%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.5%
45.0%
-
45.0%
52.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.6%
29.7%
31.8%
26.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.3%
39.5%
37.6%
16.9%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose ability to move independently worsened
10.3%
12.4%
11.6%
11.4%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antipsychotic medication
16.9%
31.0%
22.4%
13.5%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose need for help with daily activities has increased
12.6%
10.9%
6.4%
5.7%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
3.3%
1.2%
3.5%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who lose too much weight
12.3%
18.3%
16.2%
22.9%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of high risk long-stay residents with pressure ulcers
3.0%
4.3%
2.9%
3.0%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who have depressive symptoms
6.6%
3.2%
3.3%
3.2%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a urinary tract infection
1.1%
1.1%
2.2%
1.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents experiencing one or more falls with major injury
1.9%
5.6%
7.7%
5.9%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.4%
81.3%
84.7%
72.4%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.2%
75.8%
75.8%
75.8%
83.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.5%
87.3%
72.5%
68.2%
67.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who made improvements in function
12.1%
15.6%
18.5%
17.4%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who self-report moderate to severe pain
5.4%
5.4%
1.6%
1.8%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.7%
1.3%
1.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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