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Tacoma Nursing And Rehabilitation Center

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Jessica Schaefer
    ★★★★★ 5 months ago

    The higher up staff were liars and rarely actually did their job. Most of the other staff (like pt, or nurses) were very nice. My mother in law fell at least 4 times while in their care and never was any call made to inform us. Her last fall she hit her head on the floor and instead of checking her for a cuncusion, they had her go lay in bed for two days to sleep! If I could, I would be sueing them for negligence... The picture I included was the bruise from days after her fall. It had scabbing above her eye so I assume it was bleeding at some point. I will NEVER take anyone I love (or even hate) to this poor excuse of a rehabilitation center!!

  • Gerald Baze
    ★★★★★ 2 years ago

    My mother-in-law broke her hip and after surgery at Tacoma General Hospital, she was to have rehabilitation in a nursing facility in the Tacoma, Wa area. She was transported to Prestige Care -Tacoma Nursing and Rehabilitation Center and was to do her occupational and physical therapy there for 6-8 weeks. The Nursing and Rehabilitation Center looks like a clean, nice place to have a relative or friend go to, buts it is NOT. You think the aids and nurses really look like they care and are concerned for their patients but they are NOT. My mother-in-law was treated like she wasn't even a person, but a piece of dirt!. The aids and nurses were very sharp to her if she asked a question or needed any kind of help. The nursing home -rehab center in Tacoma has the old-fashion call buttons that when you press them in it calls a nurse or aid. Well when she would press her call button it would take hours or longer before anyone would come in and when they did it was like she bothered them or they would be sharp to her. An example is my mother-in-law has on kidney and she does excellent with just the one kidney, but she was in the nursing home there and it was evening and she pressed her call button because she was not suppose to get out of bed and use her walker to go to the bathroom without supervision and help. So she pressed her call button and no one came all through the night, and having only one kidney she tried really hard to wait till the nurse or aids would come to help her, but as it got to the next morning she just couldn't hold it any longer with one kidney and waiting for them to come in all night. So she had to sleep in a wet urine bed and freeze all night till someone finally came in the next day to help her. They have staff, nurses, aids there 24hrs. why can't they answer the call buttons for the patients? The food there that they give the patients, is the worst looking and tasting food. They bring in each day, morning thru dinner what is suppose to be juice but it tastes like unsweetened , watered down, kool-aid - I know this because my mother-in-law had me taste it. The patients have no phones in the room they share with another same sex patient, so if you try to get ahold of someone in the facility you have to leave a message with the front desk there and hope they tell your family member or friend at all! They act like they have so many activities for the patients so they won't be bored but they never tell the patients what is going on that day or even come to get them to see if they want to go!. The nurses and aids act like they are so caring and helpful to the patients, but I was there everyday my mother-in-law was in the facility and when you are there everyday- you will see how they are quite lazy, and never answer the patient call buttons for hours and then act like you bothered them. The cleanliness of the patient rooms could definetly be improved, they hardly ever come into the patient room and mop, or straighten things up. And according to on nurse or aid they failed the last fire inspection for not being quick enough to respond and when I was visiting with my family member they were doing fire drills all through that day to try to pass inspection. They are suppose to give the patients there showers, where they take you to a room and you sit in a chair (by yourself with no safety strap) and the water comes down on you. My mother-in-law only got to go to the showers 2 times while she was in there even though she would request that she wanted to go to the showers 2 days ahead of time. Most of the time she had to give herself sponge-bath type with wash clothes, soap, and paper towels. They are very disorgnized and don't tell the patients anything, not even when they are suppose to have their occupational and physical therapy. All I can say is if you really love your family member or friend DO NOT TAKE THEM TO THIS FACILITY- for their own safety and piece of mind.

  • Susan Njeri
    ★★★★★ a year ago

About Tacoma Nursing And Rehabilitation Center

General Information

Legal Business NameTacoma Care Center, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1983 (35 years)
Capacity150
Residents103
Percent Occupied69%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Tacoma Nursing And Rehabilitation Center

Tacoma Nursing And Rehabilitation Center
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 25, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

June 28, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

June 17, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

April 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 31, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintTry to resolve each resident's complaints quickly.

September 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

January 15, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

April 16, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,300 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Tacoma Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 15min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
30min
1hr
ReportedExpected
RN
3hr 45min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.9%
92.6%
92.6%
92.6%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.1%
93.2%
89.0%
92.2%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
22.9%
26.1%
36.2%
35.8%
52.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.8%
32.9%
28.2%
27.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.9%
7.4%
14.5%
13.9%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose ability to move independently worsened
29.1%
26.7%
25.7%
26.3%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antipsychotic medication
7.1%
3.8%
12.9%
13.1%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose need for help with daily activities has increased
39.2%
31.4%
16.6%
17.9%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who self-report moderate to severe pain
4.9%
3.7%
6.2%
8.0%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who lose too much weight
7.5%
7.8%
10.0%
2.0%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of high risk long-stay residents with pressure ulcers
8.1%
6.1%
7.2%
4.8%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who have depressive symptoms
1.1%
1.1%
3.3%
3.4%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a urinary tract infection
4.3%
3.4%
3.3%
2.2%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.0%
1.0%
1.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

61.2%
72.1%
73.3%
63.6%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
82.6%
82.6%
82.6%
83.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.0%
69.5%
68.9%
82.2%
67.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who made improvements in function
55.7%
58.6%
42.3%
42.9%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
7.9%
7.3%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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