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Manorcare Health Services - Salmon Creek

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Bruce Dodds
    ★★★★★ 3 months ago

    My 93 year old father was recently here for six weeks to build back his strength after becoming exhausted with a bad cold. He really got good care - especially with the physical, occupational, and speech therapy, which were outstanding. The staff from top to bottom was, generally speaking, efficient and kind. I don't really have any complaints. I don't question the negative reviews here. I think that any facility like this is liable to have some horror stories. Part of that is just in the nature of the situation. Having read a sample of those stories, it was hard for us to decide where he should be. The family is very happy to have picked Manorcare. It does help to stay in close touch with your friend or relative after they're admitted. Visits allow you to see how things actually are, and draw attention to any areas that need improvement. To its credit, Manorcare was responsive on those relatively rare occasions.

  • Kimberly Hanna
    ★★★★★ 2 months ago

    I'm only giving this place one star because I have too. They truly don't deserve that much. As a previous employee I am rating the facility as a place for employment. I suggest for future CNA's to avoid this workplace. I did my clinical practice there, it seemed amazing but once I was employed it was entirely different. Management was speedy. The administrator is very rude and condescending. Management falsely cares. This is a complaint from multiple employees. I have close friends that are not getting paid the agreed upon amount. She was hired on as PRN and supposed to be paid 13.25. She is in as part-time and paid 12.43 and is still working as a PRN employee. She has confronted them multiple times and called for help from state support. There has been no justice and legally she can lose her job. Reimbursements are not paid as they promise. They stall and hold onto papers hoping you'll forget about it. The work isn't bad, the facility looks and seems nice but it's truly very upsetting that there is so much corruption. The only person that truly seems to care about the health care system is Dave the nurse administrator. He seems to truly want change but doesnt have the power to do it or the eyes to see everything that happens. Ben Young seemed nice at first. He is truly the opposite. He talks down to you, calls everyone "buddy" and avoids the real problems. I don't recommend this work place.

  • Jessica Rawlins
    ★★★★★ 6 months ago

    DO NOT TAKE ANYONE TO THIS PLACE!!! They don't even deserve 1 star. I have had 2 grandmothers stay here in the last 2 years. The first fell and was on the floor for one hour and 25 minutes before she was helped. The second is 85 years old and was given 2 medicines that should not have been used in conjunction with one another and was heavily sedated because of it. She was then transferred to the hospital where they had to do extensive testing. This place should be shut down for negligence and malpractice. I will tell every one I know to avoid this place at all costs.

  • Linda Brown
    ★★★★★ 2 months ago

    Very dissappointed with ManorCare. My mom was there a couple of years ago and the place was great. I don't know what happened between then and now. But heres the list of complaints. It took over two days for her to get her blood pressure meds. The first day she arrived I gave them her list of meds. Actually 3 days later they still don't have it right. The food is worse than bad. I hate to say it but I had better in jail. And it is always cold. Also for whatever reason they seem to be very short handed as it is a rare occassion that a cna or nurse is available when you need on. The one thing good I will say, the nurses and CNA s are very kind and seem good hearted. Can't blame them for there not being enough of them. But how good can it be for someone trying to recover when they have to wait hours to relieve themselve. Or a patient goes days without an incision being checked or a bandage changed. Avamere seems to be much better staffed and the food is good and hot. And when you call for help there is someone is there emnediately.

  • Tim Alva
    ★★★★★ 6 months ago

    My grandmother was in here for therapy after she fell. They treated her very well and were very accommodating. Much better than many of the corporate homes in the area.

About Manorcare Health Services - Salmon Creek

General Information

Legal Business NameManor Care Of Salmon Creek Wa, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 26, 2011 (6 years)
Capacity120
Residents103
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services - Salmon Creek

Manorcare Health Services - Salmon Creek
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Washington Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that doctors visit residents regularly, as required.

December 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

September 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.

February 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services - Salmon Creek require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 30min
ReportedExpected
CNA
45min
50min
ReportedExpected
LPN
1hr 10min
1hr 30min
ReportedExpected
RN
3hr 60min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.9%
95.3%
95.3%
95.3%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
97.1%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
52.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
5.7%
3.1%
2.9%
9.7%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.4%
17.5%
28.4%
-
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
22.2%
20.0%
19.4%
14.3%
15.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who received an antipsychotic medication
5.7%
15.6%
21.9%
13.3%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents whose need for help with daily activities has increased
2.1%
3.6%
6.5%
3.5%
9.1%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who self-report moderate to severe pain
5.6%
8.8%
14.7%
8.6%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
0.0%
0.0%
4.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.9%
0.0%
9.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who have depressive symptoms
16.7%
2.9%
8.8%
0.0%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a urinary tract infection
5.6%
2.9%
2.8%
2.9%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents experiencing one or more falls with major injury
3.5%
7.1%
7.1%
3.3%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.6%
91.4%
93.2%
94.2%
85.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.5%
91.9%
91.9%
91.9%
83.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.1%
68.3%
68.8%
72.5%
67.4%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who made improvements in function
16.7%
14.8%
12.6%
7.0%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
1.0%
1.6%
1.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.2%
0.2%
0.1%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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