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Brookside Care Ctr

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    Almost killed my grandparent with their lack of care. Their negligence led to days spent in the ICU. All could have been prevented with proper attention. If your loved one goes here, visit often and monitor the "nurses."

  • ★★★★★ 8 months ago

    DO NOT SEND YOUR FAMILY MEMBERS HERE. My family had to send my Grandma there, for a little bit because we needed to get her house ready to live in. My grandma was probably there two weeks. Before they let my grandmother who had Alzheimer's walk right out the front and on to the road. Luckily one of my family members was driving and noticed her. She got my grandma in the car but she didn't go back.my aunt happened to be driving by and got my grandma off the road.

  • ★★★★★ a year ago

    Seemed like a nice place. Some cool activities even if you are not staying there.

  • ★★★★★ a year ago

    Not the warmest greetings from the receptionist when I called to talk to my mother from California after she had a left hip surgery that didn't go so well. I was told she was unexpectedly taken to Brookside after 3 days in the hospital when she was supposed to be going home. So i called Brookside on Saturday Feb 13th, the day after she was admitted there. I asked the receptionist if I could find out the room number of my mother who had been admitted there and she paused and in a real bitchy voice said "who's your mother". I bit my tongue on speaking up about her attitude. I then asked how do I dial her, do i do it direct or do I have to go through the receptionist every time, and the angry woman never answered me and was just "bitching" to another co-worker telling her or him "that he wants to know how to dial his mother" never speaking to me or caring I was still hearing her crabby voice. I was put on hold for a few seconds, another receptionist who sounded like I was asking the world to have them dial my mothers room , said "one moment" and then transferred me to my mothers room - I think! No one answered and the call never got bounced to any kind of answering machine system or back to the crabby receptionists so I have yet to talk with my mother thanks to the wonderful, helpful staff at Brookside. What happened Brookside? When I was in high school at Bradford in the 80's you had a great reputation. You obviously slid many points down since then.

  • ★★★★★ a year ago

    The nursing staff is always friendly when we visit. Visiting great-grandma is always uplifting when we come here.

About Brookside Care Ctr

General Information

Legal Business NameBrookside Care Center
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 1, 1994 (23 years)
Capacity154
Residents142
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Brookside Care Ctr

Brookside Care Ctr
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Wisconsin Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Brookside Care Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr
2hr 30min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
4hr 40min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.3%
95.4%
95.4%
95.4%
96.9%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
95.1%
97.1%
94.4%
97.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
54.9%
60.9%
60.4%
46.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.6%
22.4%
18.6%
18.4%
19.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.3%
26.2%
16.3%
14.3%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents whose ability to move independently worsened
7.5%
8.8%
9.8%
10.4%
12.7%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who received an antipsychotic medication
7.0%
18.8%
13.3%
8.2%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents whose need for help with daily activities has increased
14.9%
14.4%
11.8%
13.8%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
10.9%
11.0%
10.7%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who lose too much weight
7.8%
5.7%
4.4%
4.5%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of high risk long-stay residents with pressure ulcers
1.0%
2.0%
0.0%
1.9%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who have depressive symptoms
2.9%
3.0%
4.0%
5.8%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents with a urinary tract infection
1.9%
2.9%
5.9%
6.5%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents experiencing one or more falls with major injury
4.3%
2.9%
4.3%
3.2%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

72.4%
72.4%
65.9%
59.0%
89.2%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.2%
81.7%
81.7%
81.7%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.6%
71.8%
67.3%
66.8%
73.0%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who made improvements in function
24.1%
24.9%
22.3%
19.0%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.4%
1.2%
0.8%
1.2%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.6%
0.9%
0.6%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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