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Pine Crest Nursing Home

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ a month ago

    They know NOTHING about resident rights or infection control.

  • ★★★★★ a year ago

    THIS IS A HORRIBLE PLACE TO BE.THEY CHARGE $5,000.00-&8,000.00 PER MONTH.I WAS TO BE THERE FOR NO MORE THAN ONE WEEK TO REHAB,AND BE DISCHARGED TO RETURN HOME.INSTEAD,I WAS THERE 4- WEEKS.AND THAT INCOMPITENT DR.BABARA WANTED TO KEEP ME ANOTHER 4- WEEKS.I WAS HELD PRISIONER THERE.IF I LEFT,THET SAID THE POLICE WOULD BRING ME BACK THEY SAID.I WAS NEVER GIVEN GIVEN THE PROTICTIVE CUSTODY PAPERWORK,OR WHO SIGNED ME IN THERE.THEY BARELY FEED YOU ENOUGH TO KEEP YOU ALIVE.I HAVE A SPINALCORD AND HAVE NEEDED TO SELF-CATH FOR 17-YEARS NOW.THEY REFUSED TO PROVID SUPPLIES,SO I HAD MY CAREGIVER BRING MINE IN FROM HOME.MY LEGS WERE HUGE FROM WATER RETENTION.A SIGN MY KIDNEYS WERENT'T WORKING.{POSSIBLY CAUSING DAMAGE.WHEN I RECIEVED MY CATH SUPPLIES I IMMEDIATELY CATHED MYSELF.THERE WERE THINGS LIKE BACTERIA IN IT THAT COULD BE SEEN.I TOLD THEM"I BELIEVE I HAD A URINARY TRACT INFECTION."THEY TOOK MY TEMPERATURE.I'VE HAD MANY BEFORE,SO I KNEW WHAT WAS GOING-ON.THEY NEVER TESTED IT,OR DID A CULTURE IT TO SEE WHICH ANTIBOTIC TO GIVE ME JUST LET ME SUFFER WITH IT. A DAY LATER,CINDY L,Apm. NURSE TOOK MY CATH SUPPLIES FROM MY ROOM,SAYING"YOU CANNOT HAVE THEM."WE WILL GIVE YOU ONE EVERY 8-HOURS AT SHIFT-CHANGE,AND EVERY 4-HOURS AS NEEDED.I TOLD HER THAT IS REDICULOUS.WHO USESES THE BATHROOM AS LITTLE AS THAT?I KNOW WHEN MY BLADDER IS FULL,AND WHEN I NEED TO EMPTY IT.I TOLD CINDY,"IF MY BLADDER GETS TOO FULL IT WILL POISION MY BLOOD AND IT WILL RENDER ME UNCONCIOUS.AND DAMAGE MY KIDNEYS."SHE ARGUED WITH ME SAYING,"THAT WILL NOT HAPPEN."WELL IT HAPPENED NUMEROUS TIMES.I WOULD PASS-OUT.ONCE,AFRER COMING BACK AFTER 2-HOURS OF DR'S.APPOINTS I TOLD THE CNA'S I NEEDED TO CATH.THEY JUST IGNORED ME.BROUGHT MY MEAL-TRAY AND TOLD ME TO EAT AS LONG AS I WAS UP.WHEN THEY CAME BACK I WAS SITTING-THERE UNCONCIOUS. THAT IDIOT DR.BARBARA CAME INTO MR ROOM AFTER MY CATH SUPPLIES WERE TAKEN.SHE ORIGINALLY SAID,"YOU WILL BE GIVEN ONE CATATHITER AT SHIFT-CHANGE."THEN SHE CHANGED IT TO ASK FOR ANOTHER EVERY 4-HOURS."HOW DOES SHE KNOW WHWN I NEED ONE,AND THE NURSE WOUD NEED TO WATCH ME CATH."WHY?"I WAS TAUGH HOW TO 17-YEARS AGO.""AFTER WAKING@3am AND HAVING TO GO IMMEDIATELY,KNOWING THE MORM IS ONE HOUR,I WOULD USE A DIRTY ONE FROM THE GARBAGE."THEN pm.NURSE CINDY L INSTEAD OF GIVING BE 2-CATHS AT SHIFT-CHANGE OR MAKING AN EFFORT TO BRING ME ONE QUICKER WHEN I PUSHED MY CALL-LIGHT.INSTEAD,SHE WOULD CHECK MY GARGAGE FOR THE OLD-CATH,AND THROW THE BAG IN THE TRASH.SHE TOLD THE OTHER NURSES TO DO THE SAME THING."SHE IS A POOR EXCUSE FOR A NURSE.."SHE SHOULD BE FIRED.."JOHN AND JIM RN'S WOULD GIVE ME 2-AT SHIFT-CHANGE.THESE RN'S SHOULD BE COMMENDED."PINECREST IS ALL ABOUT POLITICS."KEEP AS MANY BEDS FILLED AS POSSIBLE TO MAKE AS MUCH MONEY AS THEY CAN. WHEN MY LAWYER CALLED ME FRIDAY A WEEK AGO SAYING"I HAVE THE PAPERS IN MY HAND,YOU ARE FREE TO GO,THEY CANNOT KEEP YOU THERE.I WILL BRING THEM THERE SHORTLY.I CALLED A FRIEND TO GO TO MY HOME TO GET MY VAN TO TAKE ME HOME.A SOCIAL WORKER TRIED TO TALK ME INTO STAYING TIL MONDAY TO HAVE A DR.DISCHARGE ME.OTHERWISE MY INSURANCE WILL NOT PAY.I REFUSED.I DIDN'T TELL THEM,I WILL CONTEST THAT BILL.BECAUSE I WAS SUPPOSED TO BE THERE ONLY ONE WEEK.IN MY ROOM THERE WAS A BORD THAT SAID "FALL-RISK-HIGH."I WAS PUT IN MY MANUAL-CHAIR,AND PUSHED TO A DAY-ROOM.I WAS TRYING TO SLIDE-BACH IN MY CHAIR,BECAUSE I WAS TOO CLOSE TO FALLING-OUT.BUT INSTEAD I FELL.HURTING MY LEFT-HIP&ELBOW.I AM STILL SUFFERING WITH PAIN.DR.BARBARA PRESCRIBED HYDROCODONE 5mg.2X DAILY.IT DID NOTHING.I TOLD HER.IT DID'T HELP,BUT SHE WOULD NOT PUT ME ON ANYTHING ELSE.I SAW MY REHAB DOCTOR,HE PRESCRIBED OXYCODONE 5mg.2x DAILY.THEY REFUSED TO RETURN MY MEDS WHEN I LEFT ADA.I EXPECTED THAT.I WILL BE DISCUSSING THIS WITH LAWYERS ABOUT THIS INCLUDING MY FALL.IF POSSIBLE I WILL BE TAKING LEGAL-ACTION AGANST THEM.

  • ★★★★★ 5 months ago

  • ★★★★★ 6 months ago

About Pine Crest Nursing Home

General Information

Legal Business NameCounty Of Lincoln
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 19, 1983 (35 years)
Capacity168
Residents161
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pine Crest Nursing Home

Pine Crest Nursing Home
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Wisconsin Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 13, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 15, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

November 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pine Crest Nursing Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 20min
ReportedExpected
CNA
20min
35min
ReportedExpected
LPN
40min
50min
ReportedExpected
RN
3hr 20min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.0%
96.3%
96.3%
96.3%
96.9%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
98.7%
100.0%
100.0%
97.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.0%
40.7%
42.9%
43.5%
46.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.4%
14.2%
11.4%
15.0%
19.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.5%
20.1%
11.3%
19.8%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents whose ability to move independently worsened
7.9%
7.4%
8.1%
8.5%
12.7%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who received an antipsychotic medication
16.1%
19.1%
10.0%
17.9%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents whose need for help with daily activities has increased
12.5%
14.3%
14.5%
11.5%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who self-report moderate to severe pain
7.5%
5.4%
4.7%
8.5%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who lose too much weight
3.2%
4.1%
4.3%
3.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of high risk long-stay residents with pressure ulcers
6.7%
4.8%
3.5%
3.3%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who have depressive symptoms
5.4%
4.1%
3.4%
3.9%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents with a urinary tract infection
7.9%
5.3%
4.7%
3.9%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
3.0%
2.8%
3.1%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.9%
95.3%
95.3%
97.5%
89.2%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
95.3%
95.3%
95.3%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
84.9%
81.6%
74.2%
78.8%
73.0%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who made improvements in function
23.8%
27.9%
30.7%
34.3%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
5.9%
4.0%
2.2%
1.2%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
1.2%
1.2%
1.5%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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