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Crossroads Care Center Of Milwaukee

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  3. Milwaukee Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • lily Rose
    ★★★★★ 4 weeks ago

    Have to say very impressed place might be run down. But the service provided for my brother that I take care of was very excellent he stay two weeks for respite care in I'm very guarded over him but they put my mind at ease when I was there or just over the phone thank you so much staff members this was dec 1 or 7 2018

  • Jonathan Rozier
    ★★★★★ a year ago

    My father was in a car accident and spent a few months at Crossroads for rehab and therapy. He enjoyed his stay and had extremely high praise for the therapy department!

  • A B
    ★★★★★ 2 years ago

    Solid place. Took my cousin there and he loved it. He had hip replacement and therapy got him back and home pretty quick. Best part was this place let him smoke outside, some of these places wouldn't let him do that. We really made good friends with David from there, so great experience for us.

  • Alan Hensley
    ★★★★★ 3 years ago

    When i got here i could not walk. The staff here with hard work and determination I am able to walk with a cane and I am able to walk about 500 feet with out my cane. I have a very hard diet to accommodate and there has been no problems. They are located in the historic concordia area. I am very great to the great staff at Crossroads if it was not for them I would still be in a wheelchair. Thank you very much To all staff of crossroads.

  • Nobrev
    ★★★★★ 2 years ago

    Absolutely disgusting conditions, was warned that the other patients had a history of theft and assault so I should sleep with anything valuable and yell for help if attacked by another patient. Patients can go in and out of any room at any time, no supervision at all. Bathroom in my room was too disgusting for words and there was only one disgusting shower on the whole floor out in the hallway out of the rooms. Everything was rusty and moldy. I was supposed to be recovering from a wound on my foot that was still open with a moldy, dirty "privacy curtain" laying across my leg.

About Crossroads Care Center Of Milwaukee

General Information

Legal Business NameCrossroads Care Center Of Milwaukee LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 9, 1989 (31 years)
Capacity95
Residents80
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Crossroads Care Center Of Milwaukee

Crossroads Care Center Of Milwaukee was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Wisconsin Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 19, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmComplaint+InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide bedrooms that don't allow residents to see each other when privacy is needed.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Crossroads Care Center Of Milwaukee require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 10min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
55min
1hr
ReportedExpected
RN
3hr 50min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.4%
75.9%
75.9%
75.9%
96.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
79.4%
81.5%
82.6%
82.4%
98.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
35.9%
38.1%
27.9%
20.0%
46.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.3%
14.0%
10.6%
12.9%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.7%
34.6%
28.9%
25.2%
18.4%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents whose ability to move independently worsened
19.1%
23.4%
19.6%
17.4%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who received an antipsychotic medication
23.6%
24.1%
15.6%
24.2%
14.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents whose need for help with daily activities has increased
16.2%
10.8%
8.7%
8.8%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who lose too much weight
10.8%
7.6%
6.7%
8.3%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who self-report moderate to severe pain
8.8%
9.1%
10.0%
20.0%
4.7%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of high risk long-stay residents with pressure ulcers
42.9%
64.5%
83.3%
79.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who have depressive symptoms
0.0%
3.1%
2.9%
4.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents with a urinary tract infection
2.9%
3.1%
2.9%
2.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents experiencing one or more falls with major injury
5.0%
3.6%
2.0%
2.1%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

59.4%
66.2%
71.9%
65.7%
90.1%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.9%
55.9%
55.9%
55.9%
86.7%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
75.1%
Q4 2016Q1 2017Q2 2017Q3 2017WI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
17.3%
9.3%
17.4%
14.8%
18.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.6%
7.4%
8.0%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.7%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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