Search for Skilled Nursing by ZIP Code:  :

Luther Manor

  1. Skilled Nursing Home Facilities
  2. Wisconsin
  3. Milwaukee Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Joshua T
    ★★★★★ 4 months ago

    I love the layout and great hospitality, although it did take about 45 minutes for a maintenance guy to get down to the family room to see if he could get a stove working. (Stove never worked afterward anyway)

  • alicia ingraham
    ★★★★★ 10 months ago

    Not a good place to work. Unprofessional management including the DON, Charlotte. This place used to be a good place to work but management cares more about budget cuts than the residents. Staff is unapproachable and never there to help. High turnover rates and filthy facility. A nightmare to say the least.

  • Maggie Turner
    ★★★★★ 10 months ago

    You wrote a review for Luther Manor One hour ago 1.0 star rating 4/8/2019 I struggle to give even 1 star to this facility. While the facility itself is nice - grounds are well-kept and seems relatively clean -- the important factors are seriously lacking. My parents have lived there for many years and gradually, I have seen a decline in not only what is offered, but also in the level of care provided to Residents. Administratively -- this campus is struggling. I suspect they may have financial issues -- there have been many staff and service changes and cutbacks. There are still some staff members who are kind and professional, but the vast majority exhibit less than an acceptable level of interest in quality of life issues for these seniors -- and family concerns are pushed aside. They truly believe they know and understand their Resident far better than family members, and discredit the input of family. No-one ever answers their phone. Always reaching voicemail - waiting for hours for a return call... and they seem to think that having an expectation for a more immediate response is way over the top. I have had more than one experience where staff has made poor choices in handling circumstances, ie: not contacting family when a resident is transported to the hospital, leaving pills behind when the resident refuses to take them. When administration is notified about these kind of issues- there is always an excuse and the concern gets discredited. Not good. Administration seems disconnected from the realities and challenges that seniors and their families face. Seems like a disconnect to me. My expectation is that people working in this environment should be "consummate professionals" when it comes to addressing and resolving issues and concerns that pertain to the elderly. They should act and react as respected and trusted advisers to their Residents and family members. Dealing with the issues presented with an elderly parent is challenging enough. Made even more complex if you live out-of-state and have to rely on someone there for anything. If you are searching for an environment that will be supportive of you and your loved one while dealing with concerns over your family members well-being and safety in a professional and compassionate manner, this is not the place for you or your loved one. Find another spot for your parent or relative.

  • Wendy Smith
    ★★★★★ a year ago

    Started out with Luther Manor over 4 years ago with my father. My mother moved in months later. Wonderful care. But since the place is under new management staff has been cut. Not enough nurses, not enough CNAs. People seem to be doing more than one job at a time. Long wait times when red button is pushed for help. My mother's care has seem to have fallen thru the cracks. I have to call repeatedly to staff for issues and call backs are long in being returned, if at all. So unhappy with Luther Manor right now.

  • Sharon Porfilio
    ★★★★★ 2 years ago

    I love it here. I'm 76, one of the younger folks. There are many games to keep me busy. I am not a couch potato. Exercise and health clinic keep me going. My husband is in the Alzheimer ward and I live across the driveway in a one bedroom senior living apartment. Food is fabulous. Cooks took away the salt shakers in all the kitchens. Hurray! Plenty of friends, a new family of support. Don't wait until you are too old to enjoy the benefits here.

About Luther Manor

General Information

Legal Business NameUnited Lutheran Program For The Aging, Inc
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1996 (24 years)
Capacity204
Residents162
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Luther Manor

Luther Manor was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Wisconsin Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 21, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
KSomeImmediate JeopardyHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.

March 23, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$12,740 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Luther Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
35min
35min
ReportedExpected
LPN
1hr 5min
60min
ReportedExpected
RN
4hr 25min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.1%
98.8%
98.8%
98.8%
96.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
97.9%
96.6%
78.9%
98.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.3%
75.9%
73.7%
78.7%
46.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.8%
15.1%
14.3%
13.3%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.4%
21.5%
25.5%
14.6%
18.4%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents whose ability to move independently worsened
13.0%
13.9%
15.2%
14.4%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who received an antipsychotic medication
8.7%
9.5%
15.0%
15.8%
14.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
6.2%
8.2%
6.4%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who lose too much weight
5.7%
2.1%
1.4%
4.1%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who self-report moderate to severe pain
3.1%
4.8%
8.5%
4.8%
4.7%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of high risk long-stay residents with pressure ulcers
0.7%
0.0%
2.1%
0.8%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who have depressive symptoms
6.1%
4.1%
6.1%
3.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents with a urinary tract infection
1.4%
2.7%
2.0%
2.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents experiencing one or more falls with major injury
4.5%
5.0%
3.8%
3.4%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.0%
90.7%
81.3%
61.7%
90.1%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
92.6%
92.6%
92.6%
86.7%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.4%
64.0%
66.7%
70.1%
75.1%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who made improvements in function
20.3%
18.3%
13.9%
15.7%
18.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
0.7%
0.0%
0.9%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
1.0%
2.0%
1.5%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places