Search for Skilled Nursing by ZIP Code:  :

Mercy Health Services

  1. Skilled Nursing Home Facilities
  2. Wisconsin
  3. Milwaukee Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • John Vitrano
    ★★★★★ a year ago

    I felt that the facility did treat its residents and staff with kindness and respect. The amount of residents to staff is the best I have ever seen. They are a small, but the management really cared about the facility.

  • Hunter Baby
    ★★★★★ a year ago

    Worst place EVER!!!!!!!!!!! I wouldn't even send my worst enemy there!!!! When u hear about a random person who likes to go into other people rooms and then be told oh he is harmless or put on your call light and they don't come for 25-45 mins and forget for 3 hours to put on your oxygen, then when it comes to breakfast they don't seem to know your diet restrictions because they offer food that the person can't eat, then they parked the person in a room and left them there for 3 1/2 hours, It's just horrible to see how the person u love is treated. I would run far away from this place!!!!

  • Rosa Santiago
    ★★★★★ 3 years ago

    My father was taken to this place until he gained his ability to walk again. Let me tell you, this place is horrible. The staff attends to the patients when they feel up to it. My father asks for food and he waits up to an hour for staff to finally care enough to give him any. Now my family has resorted to bringing in our own food to him. They also take his clothing without permission and wash them when we clearly told staff at the front desk that we would be washing his clothing. The most infuriating part of this is that they never return his clothing unless he goes to reclaim them HIMSELF. Like I said, he can't walk so how is he supposed to get his stuff? So then he's left with little to no clothing. I'm not expecting this place to have quality food and hospitality, but at least hire staff that is willing to help the elderly. I actually feel bad putting him in this place. Never again.

  • Ely Ortiz
    ★★★★★ 2 years ago

    Worst place ever please resort to another facility!! Disappointed!! Wish i could give 0 stars!!

  • Daniellovesdogs22 ? DLD22 ?
    ★★★★★ 2 years ago

About Mercy Health Services

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 8, 1988 (31 years)
Capacity60
Residents46
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mercy Health Services

Mercy Health Services was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Wisconsin Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 19, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

March 13, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mercy Health Services require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
55min
1hr 15min
ReportedExpected
RN
4hr 30min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.1%
83.3%
83.3%
83.3%
96.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
94.4%
91.9%
82.4%
98.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
46.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.0%
11.8%
16.7%
24.2%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.2%
15.1%
15.3%
14.4%
18.4%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents whose ability to move independently worsened
6.7%
9.1%
6.1%
9.7%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who received an antipsychotic medication
3.3%
9.1%
8.6%
6.2%
14.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents whose need for help with daily activities has increased
5.9%
8.3%
2.9%
6.1%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who lose too much weight
3.1%
8.8%
11.8%
16.0%
4.7%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of high risk long-stay residents with pressure ulcers
34.9%
18.4%
19.8%
19.3%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who self-report moderate to severe pain
3.4%
6.5%
2.9%
6.5%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who have depressive symptoms
8.8%
16.7%
11.1%
12.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents with a urinary tract infection
2.9%
2.8%
0.0%
2.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents experiencing one or more falls with major injury
4.7%
5.7%
11.4%
7.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.8%
82.6%
79.4%
74.2%
90.1%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.8%
79.8%
79.8%
79.8%
86.7%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.8%
75.9%
79.0%
84.8%
75.1%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who made improvements in function
29.3%
32.0%
20.8%
23.5%
18.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.5%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places