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Villa At River Parkway (The)

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  2. Wisconsin
  3. Milwaukee Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Stevie Marsh
    ★★★★★ 3 years ago

    I am the Admissions Director at Villa River Parkway. Our facility is like no other. We are a smaller facility and being small brings all of us closer together, employees and residents. We have excellent nursing and rehab care, and our team is always eager to help when needed. I would encourage anyone in need of short term rehab to come in and tour our facility and feel free to ask for me! :) Sincerely, Stevie

  • Bernd Marienfeld
    ★★★★★ 2 years ago

    Do not send your loved ones there. These people do not care about there patients or there family members. They do not know how to work with insurances. Instead they send your threatening letters and bills. Patients are not cared for, personal belongings just disappear and nobody is happy

  • Annette Schlagenhaft
    ★★★★★ 2 years ago

    This is a decent NH. I go there on a professional level and it appears as though the residents are well taken care of and they have a friendly, attentive staff.

  • Jessica
    ★★★★★ 2 years ago

    This is a Branch of The Villa of Bradley Estates. Well this place appears to be very nice, and posh however don't let this fool you granite countertops and fancy artwork can only take things so far. The services has a lot to be desired. I was here for 11 months after recovering from my second stroke, I was made promises that were half ass at best. First of all l want to point the honeymoon period was ok however after being there anout 3 months they started almost caring less anout me or my needs as a patient I took extreme verbal abuse from one of the nurses with no action being taken against her by management. While in their care was left in a shower room where I was trying to get out the door while using my foot to hold it open a get myself in my motorized chair out the door rebounded hit my foot and broke 3 of my toes they allowed to suffer in pain and finally 3 days later called for an x ray to be done. But that was just the first time the next one was just as bad the had let this older man who had diminished vision and was suffering from some sort of dementia and old age scoot around in a wheelchair with is feet unsupervised allowing him to run into to things and was allowed to run over my foot again breaking 2 of my toes this time they waited until 4 past and the brursing and a good charge nurse on 2nd shift to put in for an xray despite me complaining about how they hurt. I has a CNA steal my Credit Card information and other items I had there. This place was a nightmare to say the least if you need or want more info please feel free to ask because this is just the very tip of the iceberg.

  • candice dandridge
    ★★★★★ 2 years ago

    Great 66 bed nursing/rehab place.

About Villa At River Parkway (The)

General Information

Legal Business NameThe Villa At Millway, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 14, 2011 (8 years)
Capacity81
Residents62
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Villa At River Parkway (The)

Villa At River Parkway (The) was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Wisconsin Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 23, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

June 7, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Villa At River Parkway (The) require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 30min
2hr 25min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
35min
1hr
ReportedExpected
RN
2hr 50min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.6%
94.9%
94.9%
94.9%
96.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
100.0%
98.0%
96.2%
98.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
50.0%
65.4%
64.0%
46.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.0%
10.4%
10.9%
14.0%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.2%
16.6%
13.9%
24.6%
18.4%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents whose ability to move independently worsened
4.5%
2.4%
5.1%
4.7%
12.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who received an antipsychotic medication
20.9%
6.8%
14.0%
14.6%
14.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents whose need for help with daily activities has increased
5.9%
10.2%
12.5%
13.5%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who lose too much weight
11.2%
5.5%
5.2%
3.6%
7.3%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who self-report moderate to severe pain
8.8%
5.9%
0.0%
0.0%
4.7%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
8.9%
2.0%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who have depressive symptoms
2.0%
0.0%
8.3%
1.9%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
1.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents experiencing one or more falls with major injury
3.7%
1.5%
1.2%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

53.3%
65.3%
62.6%
47.6%
90.1%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.5%
68.7%
68.7%
68.7%
86.7%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.4%
79.7%
77.7%
70.9%
75.1%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who made improvements in function
12.8%
17.6%
6.2%
10.4%
18.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.2%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents who newly received an antipsychotic medication
2.4%
1.4%
0.7%
1.4%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017WI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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