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Atrium Post Acute Care Of Stevens Point

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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ a week ago

    Beware of sending anyone to this so called facility! Very poor attention to the residents, 45 min and longer to answer the call for help button! Which resulted in my mother not getting her medications on time! 2nd floor does not have central air, but are equipped with small airconditioners that are old and inadequate to say the least, they might as well have nothing as good as that thing worked! I'd suggest a bowl of ice and a fan would give more cool air than that useless thing. We also had to supply tissues as they could not get their shipment in and we're giving out half size boxes with about 10 in them and felt like sandpaper!! And it just gets worse. I walked in and found my mother unconscious which resulted in her going to the emergency room to find out she was very sick, whole body infection, kidneys shutting down......so please be very careful before you send your loved one to this place.

  • ★★★★★ a year ago

    I would not recommend Atrium facilities to anyone that is looking for quality care for their loved one, but especially the Stevens Point facilities that I have had an experience with, the care that is provided is less then I would want for a beloved pet let alone a loved family member. This facility actually has a Nursing home and an assisted living in the same building, so my review has things experienced with staff from both because they seem to mix. The employees are a collection of people that are unable to maintain employment anywhere else in healthcare where standards would actually mean anything, they are rude, abrasive, loud and frankly just don't seem to care about anything but their own lives. The interactions that I overheard were complaining about how they would go anywhere else for work but they had been there so long that they wouldn't make as much anywhere else, also complaining about the overtime, being forced to stay due to staffing shortages, etc. When they were actually approached about a care issue or concern they were rude and acted as if they were bothered to do what they were they to do. I also overheard at one point staff complaining that they were having trouble getting some services for their patients because the bills were not being paid, this does not inspire much confidence. As if the staff is not bad enough several of the residents, that I get the impression have been there for quite awhile, are bullies in themselves, they again were rude and very strong towards my family member who was more shy and reserved. At one point my family member stated they felt bullied and pressured into saying or doing something in order to agree with another resident that was trying to get something. This facility is obviously being managed by folks that care very little about the actual care of their residents and more about the perception of the care. Well my perception from the short time that we allowed my loved one to remain is that this building needs to be closed emptied of staff and residents and start over again! The area is beautiful but once inside this building and interacting with anyone inside you will soon see that looks from the outside can indeed be very deceiving!!

  • ★★★★★ a year ago

    I work for a company that is a vendor for many of the Atrium facilities and after dozens of unanswered calls and voicemail's with their highly incompetent accounts payable department we have had to suspend any further service to them. I think that they all are poorly run, unorganized, and not trustworthy as far as a company goes. This probably reflects greatly on the care they show for their residents. I wouldn't recommend sending a loved one there and I certainly wouldn't recommend servicing them if you are a vendor.

About Atrium Post Acute Care Of Stevens Point

General Information

Legal Business NameStevens Point Care Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1984 (34 years)
Capacity60
Residents39
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Atrium Post Acute Care Of Stevens Point

Atrium Post Acute Care Of Stevens Point
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Wisconsin Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

June 28, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
CManyPotential for Minimal HarmComplaintMaintain comfortable and safe temperature levels.
DFewPotential for HarmComplaintEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

December 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

February 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

February 25, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 7 days
---Fine$23,660 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Atrium Post Acute Care Of Stevens Point require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 25min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
1hr 20min
1hr 15min
ReportedExpected
RN
3hr 35min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.0%
96.2%
96.2%
96.2%
96.9%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.0%
95.7%
95.8%
100.0%
97.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
46.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.0%
20.0%
19.0%
16.7%
19.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016WI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
0.0%
4.3%
4.2%
7.4%
12.7%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who received an antipsychotic medication
9.1%
-
-
13.0%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016WI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
0.0%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016WI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
4.2%
0.0%
4.2%
7.4%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who lose too much weight
4.8%
10.0%
4.3%
4.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
-
0.0%
0.0%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016WI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
3.7%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
3.7%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
4.7%
3.3%
7.5%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

79.4%
86.2%
93.7%
92.5%
89.2%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.1%
83.5%
83.5%
83.5%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.9%
73.6%
68.8%
60.8%
73.0%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who made improvements in function
16.9%
17.4%
11.0%
6.1%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who self-report moderate to severe pain
3.9%
2.4%
1.2%
1.3%
1.2%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.8%
0.7%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016WI
Percentage of short-stay residents with pressure ulcers that are new or worsened



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