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Heritage Center

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About Heritage Center

General Information

Legal Business Name101 13th Street Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1978 (40 years)
Capacity160
Residents160
Percent Occupied100%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heritage Center

Heritage Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of West Virginia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave enough outside ventilation via a window or mechanical ventilation, or both.
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
BSomePotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.

March 31, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$66,105 fine
HSomeActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintDevelop policies and procedures for influenza and pneumococcal immunizations.
CManyPotential for Minimal HarmComplaintMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
CManyPotential for Minimal HarmComplaint1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

December 12, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmComplaint+InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmComplaint+InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint+InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaint+InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionTry to resolve each resident's complaints quickly.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heritage Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
35min
1hr 10min
ReportedExpected
RN
3hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.0%
96.1%
96.1%
96.1%
96.0%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
87.8%
82.2%
89.1%
96.2%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.9%
31.8%
50.0%
53.1%
42.7%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.9%
35.9%
36.4%
35.0%
26.9%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.1%
29.1%
35.9%
38.3%
22.3%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents whose ability to move independently worsened
14.8%
15.8%
14.0%
8.8%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents who received an antipsychotic medication
30.1%
22.5%
27.0%
27.6%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents whose need for help with daily activities has increased
16.9%
19.2%
11.9%
7.6%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents who self-report moderate to severe pain
6.7%
12.5%
9.9%
12.7%
8.0%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents who lose too much weight
8.3%
8.6%
9.6%
8.0%
6.2%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of high risk long-stay residents with pressure ulcers
2.4%
0.9%
0.0%
0.0%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents who have depressive symptoms
4.2%
2.8%
0.7%
0.7%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents with a urinary tract infection
6.2%
7.4%
4.8%
4.8%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
1.7%
2.2%
1.5%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.4%
1.4%
0.7%
0.7%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

57.8%
45.7%
36.2%
41.6%
83.2%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
40.6%
55.7%
55.7%
55.7%
81.2%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.1%
73.5%
74.7%
82.6%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of short-stay residents who made improvements in function
21.4%
21.7%
-
0.0%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016WV
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
3.3%
2.2%
0.0%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of short-stay residents who newly received an antipsychotic medication
2.5%
2.2%
2.6%
0.8%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016WV
Percentage of short-stay residents with pressure ulcers that are new or worsened